Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission. As we continue to grow globally, we are looking for an Account Manager to join our customer success team. As an Account Manager (German Speaking), you'll own the end-to-end relationship for a portfolio of clinicians across our DACH region, from onboarding through to long-term account management. You’ll work in a 360 capacity which includes getting new clinicians live on the platform, owning retention, engagement, and growth within your book of accounts. You'll also support onboarding for clinicians in our UK & IE market, giving you exposure beyond a single region and a broader view of how Doctify operates across markets. This role suits someone fluent in German and English who's comfortable owning a full customer lifecycle rather than a single stage of it, and you'll need to be as confident guiding a new clinician through their first weeks on the platform as you are managing a mature account's ongoing success. Building relationships with your portfolio of clients, ensuring their overall satisfaction with our software and increased revenues Conducting client onboardings and meetings over the phone & virtually Developing strong relationships with our internal teams to support your accounts Positive customer feedback and onboarding experience Fluency in German and English You have a commercial-focused mindset, whilst keeping the customer at the core of everything you do You possess natural communication skills, and you are not afraid of phone, virtual and in-person engagement 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure ~2 weeks of remote working annually (within 3-hour time zone of HQ) ~ Hybrid working model ~ Enhanced Parental Leave ~Medicash health cash plan ⭐ Competitive, benchmarked compensation (base salary plus commission) ~Employee referral bonus: £700 (or local equivalent) per hire Diversity, equity, inclusion and belonging aren’t just values. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. If you require any adjustments, we’re happy to discuss how we can support you.
Remote German Account Executive employer: Doctify
Doctify is an exceptional employer that champions inclusion and professional development, making it an ideal place for ambitious individuals looking to thrive in the healthcare sector. With a focus on high-volume sales, employees benefit from a flexible remote working environment, generous annual leave of 28 days, and competitive compensation, all while contributing to the meaningful mission of revolutionising healthcare.
