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- Tasks: Maintain CRM data integrity and provide insights to drive growth in a dynamic team.
- Company: Join Doctify, a global healthcare platform transforming patient-doctor connections.
- Benefits: Enjoy 28 days leave, hybrid work, and a supportive learning environment.
- Why this job: Be part of a digital revolution in healthcare and make a real impact.
- Qualifications: 1-2 years experience in data or operations; strong analytical skills required.
- Other info: Collaborative culture with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time.
This will be a hybrid position from our London office (Tuesday, Wednesday, Thursday in-office). We are looking for a proactive and detail-oriented Revenue Operations Analyst to join our RevOps team. This is a new role designed to strengthen our data and analytics capabilities across go-to-market functions such as Marketing, Sales, and Customer Success.
You will be responsible for maintaining the integrity of our CRM data, ensuring the accuracy and completeness of lead and contact information, and providing insights that help drive pipeline growth and improve customer lifecycle performance. This role is a great fit for someone with strong analytical skills, a natural curiosity for data, and the initiative to identify and solve operational challenges!
You’ll Be Responsible For:
- Maintaining high-quality CRM data across HubSpot and Salesforce, ensuring accuracy, completeness, and consistency
- Identifying leads and contacts requiring data enrichment (e.g., missing outdated email addresses, phone numbers, company details)
- Working with external and internal enrichment tools to complete and validate lead and account data
- Supporting the RevOps team with regular and ad-hoc analysis of funnel performance, conversion rates, retention metrics, and customer segmentation
- Collaborating closely with Marketing, Sales, and Customer Success teams to understand data needs and provide actionable reporting
- Building and maintaining dashboards, and performance reports to support leadership visibility into revenue drivers
- Supporting process documentation and continuous improvement efforts within the RevOps function
About You:
- 1-2 years’ experience (in data, operations, or analyst roles would be desirable, but not required)
- Experience within a SaaS or B2B environment would be desirable
- Comfortable working with and analysing data in HubSpot, Salesforce, and Excel/Google Sheets (experience with data cleaning, validation, and reporting)
- Demonstrate strong attention to detail and ability to troubleshoot data discrepancies independently
- Proactive problem solver who can manage multiple priorities while maintaining strong communication with stakeholders
- An understanding of key go-to-market processes (lead generation, sales pipeline, and customer lifecycle is desirable)
- Enthusiasm about learning and developing a career within Revenue Operations
What We Offer:
- 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure
- 2 weeks of remote work annually (within 3-hour time zone of HQ)
- Hybrid working model
- Enhanced Parental Leave
- 2 weeks Peternity Leave to welcome your newest furry family member
- Medicash health cash plan
- Competitive, benchmarked compensation
- 3-month immersive onboarding experience
- Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
- Clear internal mobility pathways to accelerate your career
The Uniquely Doctify Experience:
- Daily team huddles to connect, share wins and spark ideas
- Regional Lunch Clubs & team socials powered by our Fun Police
- Quarterly Doctifier nominated Impact Awards
- Employee referral bonus: £700 (or local equivalent) per hire
Our Commitment to DEIB: Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.
Revenue Operations Analyst in London employer: Doctify
Contact Detail:
Doctify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Doctify on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by diving deep into Doctify's mission and values. Show us that you’re not just another candidate; you’re genuinely excited about being part of our digital revolution in healthcare.
✨Tip Number 3
Practice your data skills! Brush up on your knowledge of CRM tools like HubSpot and Salesforce. We want to see that you can handle data with confidence and have a knack for problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Doctify team.
We think you need these skills to ace Revenue Operations Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Revenue Operations Analyst role. Highlight any relevant data analysis or CRM experience, and don’t forget to sprinkle in some keywords from the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you a great fit for our team. Keep it concise but engaging – we want to feel your enthusiasm!
Show Off Your Analytical Skills: Since this role is all about data, make sure to showcase your analytical skills in your application. Whether it’s through specific projects or tools you’ve used, let us know how you’ve tackled data challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the Doctify family!
How to prepare for a job interview at Doctify
✨Know Your Data Tools
Familiarise yourself with HubSpot, Salesforce, and Excel/Google Sheets before the interview. Be ready to discuss your experience with data cleaning and validation, as well as how you've used these tools to drive insights in previous roles.
✨Show Your Analytical Skills
Prepare examples that showcase your analytical skills and problem-solving abilities. Think of specific instances where you identified data discrepancies or improved processes, and be ready to explain your thought process and the impact of your actions.
✨Understand Go-To-Market Processes
Brush up on key go-to-market processes like lead generation and customer lifecycle management. Being able to discuss these concepts will demonstrate your understanding of the role's responsibilities and how they fit into the bigger picture at Doctify.
✨Ask Insightful Questions
Prepare thoughtful questions about the RevOps team and how they collaborate with Marketing, Sales, and Customer Success. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.