At a Glance
- Tasks: Review and enhance user flows for complex healthcare products.
- Company: Join Doctify, a pioneering platform transforming global healthcare.
- Benefits: Flexible hybrid work, competitive pay, and a focus on diversity.
- Why this job: Shape impactful user experiences in a mission-driven environment.
- Qualifications: 7+ years in UX/Product Design with a knack for complex systems.
- Other info: Be part of a diverse team committed to innovation and inclusion.
The predicted salary is between 48000 - 72000 £ per year.
Location: London, hybrid
We're Doctify. Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time. We do things differently here at Doctify; we are boldly leading a digital revolution in healthcare and are confident in our mission.
About The Role: We're looking for a Senior UX Designer to support Doctify in the Product team on a day-a-week or project-by-project basis, helping us ensure complex product work is clear, usable, and built on strong UX foundations. This role is ideal for someone highly experienced who enjoys reviewing, shaping and elevating product work rather than owning day-to-day delivery.
You'll Be Responsible For:
- Reviewing and developing complex user flows across multi-journey products
- Helping identify user friction, confusion and missed opportunities
- Analysing designs for clarity, usability, edge cases, and risk
- Applying UX research strategies to inform design decisions
- Analysing product decisions against real user needs
- Supporting designers and product managers with strategic UX guidance
About You:
- A senior-level practitioner who has 7+ years experience in UX/Product Design
- Has worked on complex, data-heavy or multi-journey products (e.g. SaaS, healthcare, fintech, marketplaces)
- Is excellent at systems thinking, flows, and information architecture
- Can quickly spot UX risks, edge cases, and broken journeys
- Is confident giving direct, constructive feedback to designers and PMs
- Is pragmatic and able to balance ideal UX with real-world constraints
Our Commitment to DEIB: Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life. As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive. We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at hiring@doctify.com.
Senior UX Designer (Contract) in London employer: Doctify Limited
Contact Detail:
Doctify Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Designer (Contract) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX design field, especially those who might know someone at Doctify. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that align with healthcare or complex user journeys. We love seeing how you think and solve problems.
✨Tip Number 3
Prepare for the interview by understanding Doctify's mission and values. Think about how your experience can contribute to our goal of improving healthcare. We want to see your passion for making a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Doctify.
We think you need these skills to ace Senior UX Designer (Contract) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior UX Designer role. Highlight your experience with complex, data-heavy products and showcase your systems thinking skills. We want to see how your background aligns with our mission at Doctify!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about UX design and how you can contribute to our team. Don’t forget to mention your experience in healthcare or similar fields, as it’s super relevant to us.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your UX design process and outcomes. We love seeing real examples of your work, especially those that highlight your ability to identify user friction and improve usability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our unique team at Doctify!
How to prepare for a job interview at Doctify Limited
✨Know Your UX Fundamentals
Before the interview, brush up on your UX principles and methodologies. Be ready to discuss how you've applied these in past projects, especially in complex, data-heavy environments like healthcare or fintech.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified user friction and confusion in previous roles. Highlight specific instances where your insights led to improved user flows or product clarity.
✨Be Ready for Constructive Feedback
Since the role involves giving direct feedback, practice articulating your thoughts clearly and constructively. Think of a few scenarios where you provided feedback that positively impacted a project.
✨Emphasise Diversity and Inclusion
Doctify values diversity and inclusion, so be prepared to discuss how you’ve contributed to creating inclusive designs or teams. Share your thoughts on how diverse perspectives can enhance UX outcomes.