At a Glance
- Tasks: Manage key client relationships and oversee clinical trial documentation delivery.
- Company: docs24, a leader in intelligent document solutions for life sciences.
- Benefits: Company pension, private medical insurance, and a supportive work environment.
- Other info: Fast-paced role with opportunities for growth in a regulated environment.
- Why this job: Join a dynamic team making a real impact in the life sciences sector.
- Qualifications: Experience in account management within life sciences and excellent communication skills.
The predicted salary is between 36000 - 60000 € per year.
Job Description
docs24 is a leading provider of intelligent document and content solutions tailored to the life sciences sector. We support pharmaceutical, biotech, and clinical research organizations by streamlining the creation, management, and distribution of critical documentation with a focus on compliance, speed, and precision.
The role –
We are seeking an experienced and proactive Account Manager to join our growing team. This role is pivotal in managing key client relationships within the clinical trials space, ensuring seamless delivery of document supply services, and coordinating with vendors to meet stringent regulatory and operational requirements.
Responsibilities include -
- Serve as the primary point of contact for assigned life sciences clients, ensuring exceptional service and satisfaction
- Oversee the end-to-end management of clinical trial documentation, including patient-facing materials, investigator brochures, and regulatory documents
- Coordinate document supply logistics across global sites, ensuring timely and compliant delivery
- Liaise with external vendors (e.g., print, logistics) to manage timelines, quality, and cost-effectiveness
- Monitor project milestones, proactively resolve issues, and provide regular status updates to stakeholders
- Collaborate with internal teams to ensure alignment with client expectations and industry standards
- Maintain accurate records and documentation in line with SOPs and GxP requirements
Required Experience & Skills -
- Proven experience in account management or client services for life sciences, clinical trials, or healthcare documentation sector
- Understanding of clinical trial documentation workflows and requirements
- Demonstrated experience managing document supply chains and coordinating with third-party vendors
- Excellent communication, organizational, and problem-solving skills
- Ability to manage multiple projects simultaneously in a fast-paced, regulated environment
- Proficiency with project management tools and systems
Desirable -
- Experience working with global clinical trial sponsors or CROs
- Knowledge of ISO 9001 or similar quality management systems
- Familiarity with Salesforce
Job will be closed upon finding the ideal candidate.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Private medical insurance
Work Location: Office based in Edinburgh
Account Manager in Edinburgh employer: docs24
At docs24, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the life sciences sector. Our Edinburgh office provides a supportive environment with opportunities for professional growth, competitive benefits including a company pension and private medical insurance, and the chance to work on impactful projects that streamline critical documentation for clinical trials. Join us to be part of a dedicated team that values your contributions and prioritises client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the life sciences sector and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of clinical trial documentation workflows. Be ready to discuss how your experience aligns with the needs of potential employers, especially in managing document supply chains and liaising with vendors.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've successfully managed multiple projects or resolved issues in a fast-paced environment. This will demonstrate your ability to thrive in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in account management and any relevant work in the life sciences sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Be sure to mention your understanding of clinical trial documentation workflows.
Showcase Your Communication Skills:As an Account Manager, communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your CV or cover letter, let us see your organisational prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at docs24
✨Know Your Stuff
Make sure you understand the ins and outs of clinical trial documentation and the specific needs of life sciences clients. Brush up on relevant regulations and compliance standards, as this will show your potential employer that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous account management roles, especially in the life sciences or healthcare sectors. Have specific examples ready that highlight your ability to manage client relationships and coordinate with vendors effectively.
✨Be Proactive
During the interview, demonstrate your proactive problem-solving skills. Share instances where you've anticipated issues in project timelines or document supply chains and how you resolved them before they became bigger problems.
✨Ask Smart Questions
Prepare thoughtful questions about the company's approach to client management and their expectations for the Account Manager role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
