Senior Project Manager

A DOCOsoft Senior Project Manager will typically be responsible for delivering one or more complex projects and will be able to work with minimal direction and supervision. The Senior Project Manager will be proficient in Change Management and using the supporting methods and tools. They also may be asked to mentor more junior staff.

Responsibilities

• Manage and coordinate multiple complex projects and pieces of work simultaneously and provide project status reports to key stakeholders as required.
• Excellent written and verbal communication skills and able to communicate with senior stakeholders.
• Act as the representative of the organisation with the customer.
• Organise and facilitate workshops to investigate user requirements and complex problems or issues.
• Prepare project plans and delivery milestones with the support of the rest of the team.
• Liaise with the technical teams to ensure that the deliverables are met in accordance with project timescales.
• Coordinate with business analysts and account managers to ensure user requirements are gathered and prioritised.
• Coordinate with business analysts and trainers to ensure that the appropriate level of training is offered when required.
• Maintain a close relationship with end users and build a comprehensive understanding of business processes and business terminology.
• Manage and mitigate project risks.
• Manage budgets & monitor project actual spend versus estimates.
• Balance providing a high level of customer service whilst still being commercially aware.
• Actively contribute to and participate in continuous improvement of the project management practice.
• Quality assuring outputs and deliverables of more junior members of the team.
• Mentor more junior members of the project management team.
• Excellent organisational and time management skills.

Key Attributes

• Approximately 5+ years’ experience in managing complex IT implementation projects.
• Knowledge of Software as a service and an understanding of the general London insurance market.
• Experience of delivering business change, managing IT implementations and technology projects in a complex environment.
• Ability to produce high quality project documentation, including Statements of Work.
• Project management certification i.e., Prince II.
• Confidence and calm when interacting with senior audiences.
• High level of initiative and self-motivation.
• Excellent organisational and time management skills.
• Ability to take ownership of problems and coordinate appropriate internal resources to help solve customer issues effectively and efficiently.

About DOCOsoft

DOCOsoft is a leading software and services provider to Lloyd’s of London and the broader London insurance market. It was founded in 2008 and has since grown to become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of approximately 95 and have teams based in Dublin, London, Portugal, Spain, Poland, India, and Tokyo. DOCOsoft aspires to be a market leader in the technology sector, and we are always looking for new ways to approach projects or improve existing content. We look to hire people that will help us achieve this with hard work, enthusiasm and an expression of their own ideas.

Benefits

• The opportunity to impact our growing business- everyone’s contribution matters!
• A team environment that is focused on the creation and delivery of great products for our clients.
• Exciting challenges to grow and enhance their skills.
• A competitive pay and benefits package (pension, bonus, health, life assurance, flexible working, 25 days annual leave).

Equal Opportunity Employer

DOCOsoft is committed to building an inclusive and diverse team that represents a variety of backgrounds, experiences and perspectives. We welcome applications from all suitably qualified candidates, and do not discriminate on the grounds of race, religion, gender, marital or family status, age, disability, sexual orientation, membership of the travelling community or any other basis as protected by applicable law. Should you require reasonable accommodations during any stage of the recruitment process, please let us know.