DOCOsoft is seeking a Business Application Support Engineer to troubleshoot and resolve complex issues, monitor incident management processes, and deliver outstanding service to our clients. The role emphasizes incident resolution leadership, post-incident reviews, and collaboration across teams to improve operational excellence.
The successful candidate will have a university degree and 3+ years in a client-facing technical support role, with strong SQL Server and IIS experience, plus excellent
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Application Support Engineer - Incident & SQL Expert employer: DOCOsoft
At DOCOsoft, we pride ourselves on being an excellent employer, particularly for the Technical Implementation Lead role. Our vibrant work culture fosters collaboration and innovation, allowing you to thrive in a dynamic environment while working closely with diverse teams across the globe. With competitive benefits such as 25 days of annual leave, a private pension, and opportunities for professional growth, we are dedicated to supporting our employees' success and well-being in the heart of the London insurance market.
