Business Analyst

The Business Analyst is a key member of our team and is critical to the successful relationship between DOCOsoft and our clients. Our BA will act as the bridging point between the clients' Operations teams and the DOCOsoft technical project team: understanding current process flows, gathering the precise operational requirements of the project, and then translating these operational requirements and business processes to DOCOsoft's functional capabilities, all the while working with the team to deliver outstanding solutions to our customers.

Responsibilities

• Engaging with our client to understand their operational issues, and then mapping these requirements into the functional capabilities that DOCOsoft provide.
• Working with the team in the creation of Statements of Work and business requirements documents for the initial implementation of a project.
• Using the requirements documents to build Product Backlog details for our development team to work with.
• Use requirements documents and Product documents to produce training documentation for clients.
• Provide "Show & Tell’s" and training sessions to clients.
• Continued involvement with the client in the project to delivery.

Key Attributes

• Approximately 5+ years’ experience in a similar role.
• An ability to quickly grasp and translate business requirements into functional capabilities in DOCOsoft.
• Work with the client to enhance their understanding of how DOCOsoft would benefit their business.
• Knowledge of Software as a Service and an understanding of the general London insurance market.
• Thorough and methodical approach to work, with high attention to detail.
• Confidence and calm in interacting with senior audiences.
• Ability to engender trust and credibility both internally and externally.
• Ability to work in a team and collaborate with other company departments positively so that all company objectives are met.
• Willingness to travel.
• The flexibility that is always required when working with a growing organisation.

About us

DOCOsoft is a leading software and services provider to Lloyd’s of London and the broader London insurance market. It was founded in 2008 and has since grown to become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of approximately 95 and have teams based in Dublin, London, Portugal, Spain, Poland, India, and Tokyo. DOCOsoft aspires to be a market leader in the technology sector, and we are always looking for new ways to approach projects or improve existing content. We look to hire people that will help us achieve this with hard work, enthusiasm and an expression of their own ideas.

We offer our people

• The opportunity to impact our growing business- everyone’s contribution matters!
• A team environment that is focused on the creation and delivery of great products for our clients.
• Exciting challenges to grow and enhance their skills.

Equal Opportunity Employer

DOCOsoft is committed to building an inclusive and diverse team that represents a variety of backgrounds, experiences and perspectives. We welcome applications from all suitably qualified candidates, and do not discriminate on the grounds of race, religion, gender, marital or family status, age, disability, sexual orientation, membership of the travelling community or any other basis as protected by applicable law. Should you require reasonable accommodations during any stage of the recruitment process, please let us know.