At a Glance
- Tasks: Manage sales admin, market research, and client care in a vibrant hospitality setting.
- Company: Join Docklands Restaurants & Bars, a lively independent hospitality business.
- Benefits: Enjoy competitive pay, 25 days holiday, and a 50% discount on food and drink.
- Other info: Friendly culture with opportunities for vocational training and career growth.
- Why this job: Be the key to creating memorable experiences for diverse clientele.
- Qualifications: Strong organisational skills and experience with Microsoft Office; social media savvy.
The predicted salary is between 22000 - 24000 £ per year.
Are you that person ... super organised, great attention to detail, a whizz with systems, the one who keeps it all going? (And you actually love it.) We need you.
Docklands Restaurants & Bars is a well-established, independently run hospitality business consisting of two vibrant venues, the Fox Excel and the Fox Connaught, both located close to ExCeL London. Our clientele is an eclectic mix of exhibitors, exhibition visitors, conference organisers, corporate networkers as well as locally based professionals and families, all seeking memorable experiences.
The Opportunity
This is a new part time position combining administration, market research, data management, and exceptional client care. You'll be working alongside our busy Sales Team playing a key role in keeping everything - and everyone - running smoothly in one of the most vibrant business environments. You will be at the beginning and the end of our customers’ journeys ensuring a special experience every time. Co-ordinating activity with the Marketing, Finance and Operations teams across both venues, you will be crucial to the team’s success. No pressure!
We have a friendly but hardworking culture where everyone works together to achieve success. We actively embrace the benefits of automation and technology to improve efficiency so we can spend more time delighting our customers.
The successful candidate
- An experienced, self-starter with broad experience of juggling multiple tasks.
- Highly organised with exceptional attention to detail.
- An experienced administrator with strong organisational skills.
- Confident using Microsoft Office, Word, Excel, Outlook and AI tools.
- Experience with Collins (DMN), Capsule & Transpond would be useful but not essential as full training will be given.
- Confident using social media platforms and working closely with our Digital Communications Coordinator to create simple, appropriate content in-house.
- A positive confident communicator, on the telephone and face-to-face.
- Able to prioritise a busy workload and meet deadlines.
- Comfortable working at pace while maintaining accuracy.
- Proactive and willing to get involved in all aspects of the business.
The package
- Salary £22k-£24k - 25 hours per week across five days
- 25 days holiday + Bank Holidays
- Sales team lunch when onsite
- 50% food & drink discount across the Docklands Restaurants & Bars group
- Vocational training & career development
Sales and Events Administrator in Slough employer: Docklands Restaurants & Bars
Docklands Restaurants & Bars is an exceptional employer, offering a vibrant work culture that thrives on collaboration and innovation in the heart of London. With a focus on employee growth, you will have access to training and development opportunities while enjoying competitive benefits, including a generous bonus package and discounts across our venues. Join us to be part of a dynamic team dedicated to creating memorable events and experiences for our clients.
Contact Details:
Docklands Restaurants & Bars Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Administrator in Slough
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Docklands Restaurants & Bars and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Sales and Events Administrator in Slough
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Docklands Restaurants & Bars that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Docklands Restaurants & Bars.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Docklands Restaurants & Bars get a sense of who you are beyond your experience!
How to prepare for a job interview at Docklands Restaurants & Bars
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Docklands Restaurants & Bars and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
