At a Glance
- Tasks: Build strong customer partnerships and translate business goals into technical strategies.
- Company: Leading learning technology company in Greater London with a focus on innovation.
- Benefits: Competitive pay, health benefits, and professional growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the SaaS AI learning space.
- Qualifications: 5+ years of technical troubleshooting experience in a SaaS environment; fluent in English and French.
- Other info: Exciting role with opportunities for career advancement in a thriving industry.
The predicted salary is between 42000 - 84000 £ per year.
A leading learning technology company in Greater London is looking for a Technical Account Manager to build strong customer partnerships and ensure platform value. The ideal candidate should have over 5 years of technical troubleshooting experience in a SaaS environment, with fluency in English and French.
Responsibilities include:
- Translating business goals into technical strategies
- Guiding customers effectively
This role includes competitive pay, health benefits, and opportunities for professional growth.
Strategic Technical Account Manager — SaaS AI Learning employer: Docebo
Contact Detail:
Docebo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Technical Account Manager — SaaS AI Learning
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding the company’s products and services inside out. We want to see how you can translate your technical skills into real value for their customers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled technical challenges in the past, especially in a SaaS environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining our team.
We think you need these skills to ace Strategic Technical Account Manager — SaaS AI Learning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of a Strategic Technical Account Manager. Highlight your technical troubleshooting experience in a SaaS environment and any relevant partnerships you've built.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've translated business goals into technical strategies in the past, and don’t forget to mention your fluency in English and French!
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to troubleshoot and resolve technical issues. We want to see how you’ve tackled challenges in previous roles and how you can bring that expertise to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing company!
How to prepare for a job interview at Docebo
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of SaaS platforms, especially those related to AI learning. Brush up on common technical issues and solutions, as well as how our platform stands out in the market. This will help you demonstrate your expertise and show that you can effectively troubleshoot and guide customers.
✨Fluency is Key
Since the role requires fluency in both English and French, practice speaking about technical concepts in both languages. Prepare to switch between languages during the interview if needed, and don’t hesitate to showcase your bilingual skills when discussing customer scenarios or technical strategies.
✨Translate Goals into Strategies
Be ready to discuss how you would translate business goals into actionable technical strategies. Think of examples from your past experience where you successfully aligned customer needs with technical solutions. This will show your potential employer that you can build strong partnerships and deliver real value.
✨Showcase Your Growth Mindset
Highlight your commitment to professional growth and continuous learning. Share any relevant courses, certifications, or experiences that demonstrate your proactive approach to staying updated in the tech field. This will resonate well with a company that values development and innovation.