Senior UX & Service Designer - Elevate Virtual Care Experience

Senior UX & Service Designer - Elevate Virtual Care Experience

Full-Time No working from home possible
Doccla

At a Glance

  • Tasks: Own patient journeys and enhance user experience across various platforms.
  • Company: Doccla, a leader in virtual care innovation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to transforming healthcare experiences.
  • Why this job: Make a real difference in patient care through innovative design solutions.
  • Qualifications: Experience in UX design and strong collaboration skills required.

Doccla is seeking a Senior UX & Service Designer to own end-to-end patient journeys across apps, voice, and communications, improving enrolment, onboarding and engagement rates.

You will run research with patients, design content, collaborate with product and engineering, and contribute to the design system. This hybrid role requires in-person collaboration including weekly presence at our London HQ.

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Senior UX & Service Designer - Elevate Virtual Care Experience employer: Doccla

At Doccla, we are at the forefront of redefining healthcare delivery, offering a dynamic and mission-driven work environment that empowers our employees to take ownership of their roles. With a strong focus on innovation in Virtual Care and Remote Patient Monitoring, we provide ample opportunities for professional growth and development, supported by a competitive compensation package and a vibrant London-based office culture that includes flexible working arrangements and a range of wellness benefits. Join us to make a meaningful impact in healthcare while enjoying a collaborative and inclusive workplace that values diverse perspectives.

Doccla

Contact Details:

Doccla Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior UX & Service Designer - Elevate Virtual Care Experience

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Doccla for a Senior UX & Service Designer - Elevate Virtual Care Experience, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Doccla before they go live!

We think you need these skills to ace Senior UX & Service Designer - Elevate Virtual Care Experience

User Experience Design
Service Design
Research Skills
Content Design
Collaboration
Product Design
Engineering Collaboration

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior UX & Service Designer - Elevate Virtual Care Experience at Doccla, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Doccla does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Doccla. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Doccla.

How to prepare for a job interview at Doccla

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Doccla, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Doccla might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Doccla!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Doccla is looking for.