Patient Support Agent - 6 Months FTC in London

Patient Support Agent - 6 Months FTC in London

London Full-Time 30000 - 40000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Support patients through their healthcare journey and ensure smooth virtual care delivery.
  • Company: Doccla, a pioneering company transforming healthcare with innovative virtual solutions.
  • Benefits: Gain valuable experience in healthcare, flexible working hours, and a supportive team environment.
  • Other info: Join a dynamic team backed by top investors and contribute to the future of healthcare.
  • Why this job: Make a real difference in patients' lives while working in a cutting-edge healthcare setting.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 £ per year.

A Bit About Us

We’re Doccla, and we’re redefining where and how healthcare is delivered. Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey—from early discharge and acute recovery to long‑term condition management and proactive care.

We provide everything clinicians need to deliver safe, effective Virtual Care: medical‑grade devices, logistics, patient onboarding, EHR integration, and an end‑to‑end clinical platform built around real‑world workflows.

We currently work with over 60% of NHS ICBs and support health systems across the UK, Ireland, France, and the DACH region to reduce hospital pressure, improve outcomes, and create a more resilient model of care.

We’re backed by top European investors, having secured £35m in Series B funding led by Lakestar, with participation from Elaia, General Catalyst, Speedinvest, and Bertelsmann.

Patient Support Agent - 6 Months FTC in London employer: Doccla

At Doccla, we are at the forefront of redefining healthcare delivery, offering a dynamic and mission-driven work environment that empowers our employees to take ownership of their roles. With a strong focus on innovation in Virtual Care and Remote Patient Monitoring, we provide ample opportunities for professional growth and development, supported by a competitive compensation package and a vibrant London-based office culture that includes flexible working arrangements and a range of wellness benefits. Join us to make a meaningful impact in healthcare while enjoying a collaborative and inclusive workplace that values diverse perspectives.

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Contact Details:

Doccla Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Patient Support Agent - 6 Months FTC in London

✨Tap into Local Healthcare Networks

Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!

✨Showcase Your Skills in Real-Life Settings

Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!

✨Use LinkedIn like a Pro

Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!

✨Direct Applications are Key!

When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Doccla for the Patient Support Agent - 6 Months FTC role. Companies appreciate candidates who take initiative and show genuine interest!

We think you need these skills to ace Patient Support Agent - 6 Months FTC in London

Patient Support
Communication Skills
EHR Integration
Logistics Management
Technical Aptitude
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Qualifications:When applying for a full-time nursing role with Doccla, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!

Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.

Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.

Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Doccla, and how you can make a difference!

How to prepare for a job interview at Doccla

✨Brush Up on Clinical Scenarios

In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.

✨Showcase Your Soft Skills

Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Doccla.

✨Familiarise Yourself with Healthcare Regulations

Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Doccla appreciate.

✨Ask AboutCareer Development Opportunities

Since this is a full-time position, show your ambition by asking how Doccla supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.