RA/QA Specialist

A Bit About Us

We’re Doccla, and we’re redefining where and how healthcare is delivered. Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey from early discharge and acute recovery to long‑term condition management and proactive care. We provide everything clinicians need to deliver safe, effective Virtual Care: medical‑grade devices, logistics, patient onboarding, EHR integration, and an end‑to‑end clinical platform built around real‑world workflows. We currently work with over 60% of NHS ICBs and supporting health systems across the UK, Ireland, France, and the DACH region to reduce hospital pressure, improve outcomes, and create a more resilient model of care.

Why Join Us?

This is your chance to join Doccla at a key stage in our growth. We’re building the category leader in Virtual Care and Remote Patient Monitoring. You’ll be part of a highly entrepreneurial, mission‑driven team that combines expertise across clinical, technical, commercial, and operational domains. We’re solving real problems for patients and health systems and growing fast.

What You’ll Do as a RA/QA Specialist

As our RA/QA Specialist, you are the vital link between Engineering and Compliance. You will own the risk management and technical documentation for the Doccla SaMD (Software as a Medical Device) platform. This is an execution‑focused role where you’ll ensure our product lifecycle is audit‑ready, MDR‑compliant, and built on a defensible risk framework.

What Experience You’ll Bring to the Team

• Risk Management Ownership (60%)
  • Maintain Standards: Lead ISO 14971‑compliant risk files for all active product versions.
  • Release Management: Drive risk updates for every release and patch.
  • Ensure Traceability: Connect the dots between Hazards, Requirements, Risk Controls, and Verification evidence.
  • Tooling Support: Help configure Jira for structured risk traceability.
  • Feedback Loop: Align risk docs with clinical evaluations, field safety feedback, and PMS signals.
  • Audit Support: Assist in closing Notified Body non‑conformities related to risk.
• Technical Documentation & Release Review (30%)
  • Technical Integrity: Review and update Technical Documentation (TD) for every release cycle.
  • Accuracy Check: Ensure consistency across the IFU (Instructions for Use), risk files, and intended purpose.
  • Audit Prep: Support preparation for Notified Body audits and ongoing surveillance.
  • Design Reviews: Participate in internal design reviews from a compliance perspective.
• Cross‑Functional Support (10%)
  • Engineering Partnership: Work with developers to ensure risk controls are correctly implemented.
  • Software Lifecycle: Provide input into documentation to ensure alignment with IEC 62304.
  • Process Improvement: Help optimise our traceability systems and documentation tools.

What We’re Looking For

Experience: 3–6 years in Medical Device or SaMD (Software as a Medical Device) within a QA or RA/QA Engineering capacity.

The "Must‑Haves": Deep knowledge of ISO 14971 and EU MDR requirements. Mindset: A hands‑on "executor" who enjoys working at the intersection of technical engineering and regulatory standards.

How We Work

We empower everyone at Doccla to take ownership of their work and the company's mission. We act ethically and always put patient safety and outcomes first. To thrive here, you’ll need a can‑do attitude and an action‑oriented approach, along with a willingness to learn and grow through open feedback. We’re a hybrid team, with offices in London, Denmark, Germany, and Stockholm. Most of our team is London‑based and enjoys in‑person time at our WeWork HQ 1–3 days per week, where you’ll find great lunch, barista coffee, and a pet‑friendly space. Some roles are fully remote, depending on the team and responsibilities.

What You’ll Get

• Annual Leave & Holidays
  • 25 days annual leave + up to 8 UK bank holidays
  • Option to buy or sell holidays
• Remote Working
  • Flexible remote options
• Financial Benefits
  • Employee stock options
  • 4% pension on full basic pay
  • 4x salary life insurance
• Health & Wellness
  • Private health insurance
  • 4 months full pay for birthing parent
  • 4 weeks full pay for non‑birthing parent
  • Sick pay
• In‑Office Perks (London HQ)
  • Free daily lunch
  • Pet‑friendly office
• Other Benefits
  • £500 L&D budget per person
  • Cycle to work scheme
  • Via Smart Health
  • 24/7 GP appointments
  • Mental health support
  • Nutrition & fitness advice
  • Second opinions & health checks

In Return for Your Hard Work

A competitive compensation package (base + stock options), with half‑year and annual performance reviews. The chance to work on patient‑first, system‑level healthcare challenges in one of Europe’s leading healthtech companies. Opportunities for growth and leadership we want you to challenge the status quo, own your impact, and continue developing, with our full support.

Diversity at Doccla

We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences. We’re committed to equal opportunity hiring regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you're excited about the role, we encourage you to apply even if your experience doesn't match every point.

Safer Recruitment

We are committed to safer recruitment practices. As Doccla is a CQC registered company, a Disclosure and Barring Service (DBS) check will be required for all roles. It is an offence to apply for such work if you are barred from working with children or vulnerable adults.