Clinical Safety Officer in London

A Bit About Us

We’re Doccla, and we’re redefining where and how healthcare is delivered. Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey—from early discharge and acute recovery to long-term condition management and proactive care. We provide everything clinicians need to deliver safe, effective Virtual Care: medical-grade devices, logistics, patient onboarding, EHR integration, and an end-to-end clinical platform built around real-world workflows. We currently work with over 60% of NHS ICBs and supporting health systems across the UK, Ireland, France, and the DACH region to reduce hospital pressure, improve outcomes, and create a more resilient model of care.

Why Join Us?

This is your chance to join Doccla at a key stage in our growth. We’re building the category leader in Virtual Care and Remote Patient Monitoring. You’ll be part of a highly entrepreneurial, mission-driven team that combines expertise across clinical, technical, commercial, and operational domains. We’re solving real problems for patients and health systems—and growing fast.

What You’ll Do as a Clinical Safety Officer

We are seeking a highly skilled and experienced Clinical Safety Officer to join our dynamic team. The Clinical Safety Officer will play a pivotal role in our rapidly scaling health tech organisation, ensuring the safety and regulatory compliance of our cutting-edge health technology solutions. This role involves monitoring and evaluating the safety of our products, developing and implementing risk management plans, and ensuring adherence to regulatory requirements. The ideal candidate will possess a strong background in clinical safety, risk management, and regulatory affairs within the health tech industry. They will collaborate with cross-functional teams to uphold the highest safety standards, ensuring our innovative solutions improve patient outcomes while adhering to regulatory requirements.

Key Responsibilities:

• Clinical Safety Management:
• Lead on clinical safety activities including compliance with NHS Digital DCB 0129/0160, UK MDR 2002 (SI 2002/618) and EU MDR 2017/745 under responsibility of the CMO/ DCMO.
• Develop, implement, and maintain clinical safety protocols and risk management plans according to ISO 13485 and ISO 14971.
• Monitor and evaluate the safety performance of health tech products throughout their lifecycle ISO 14971, ISO 13485, and DCB 0129/0160.
• Conduct safety assessments and risk analyses, ensuring compliance with relevant regulatory requirements.
• Lead Clinical Safety meetings and represent clinical safety at Clinical Governance Meetings.
• Leading Hazard Workshops using structured methods (HAZID, SWIFT) with multidisciplinary stakeholders such as developers, clinicians, and RAQA.
• Maintain and update Clinical Safety Case Reports and Hazard Logs in line with DCB 0129/0160, and manage the organisational incident log to support learning and continuous improvement.
• Stay current with clinical safety standards and regulatory guidelines relevant to health technology.
• Regulatory Compliance:
• Ensure all clinical safety activities comply with relevant regulations, including DCB, UK/EU MDR, and other global standards.
• Prepare and maintain clinical evaluation reports (CERs) and other required documentation for regulatory submissions according to the most relevant guidelines.
• Assist in the preparation of technical files and regulatory submissions for market approval.
• Collaborate with regulatory affairs to address compliance-related issues or queries.
• Adverse Event Reporting:
• Oversee the identification, documentation, and reporting of adverse events and incidents related to health tech products.
• Conduct thorough investigations of safety-related incidents and develop corrective and preventive actions (CAPAs).
• Ensure timely and accurate reporting of adverse events to regulatory authorities, including documentation through appropriate systems.
• Cross-Functional Collaboration:
• Work closely with quality assurance, regulatory affairs, and clinical teams to ensure the safety and efficacy of health tech products.
• Provide clinical safety input during the development and post-market surveillance of health technology solutions.
• Participate in and, when required, lead cross-functional meetings and project teams to provide safety expertise.
• Training and Education:
• Develop and deliver training programs on clinical safety and regulatory compliance for internal teams.
• Stay updated on emerging trends and changes in regulatory requirements related to clinical safety in health technology.
• Mentor and guide junior team members on best practices in clinical safety and regulatory compliance.

Experience We’re Looking For:

• Advanced degree in a clinical field (e.g., MBBS, RN, Para, PharmD, PhD) required.
• Certification in clinical safety (e.g., NHS Digital Clinical Safety Officer Training) and current registration with a UK professional body (e.g., GMC, NMC, HCPC).
• Minimum of 3 years of experience working as a Clinical Safety Officer within the health technology industry under a QMS framework for Medical Device safety.
• Strong understanding of health technology and its regulatory landscape.
• In-depth knowledge of relevant regulations, including DCB 0129/0160, EU MDR 2017/745, UK MDR 2002, ISO 14971, and ISO 13485 required.
• Start up experience (desirable).
• Excellent analytical skills and ability to interpret complex safety data.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex clinical information to non-clinical stakeholders.
• Desirable: Proficiency in G-Suite, Radar, Jira and Confluence and safety database systems.

Key Competencies:

• Attention to detail and accuracy.
• Strong organisational and project management skills.
• Problem-solving and critical-thinking abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Skilled at influencing decisions through collaboration and expertise.

Working Conditions:

• Full-time (or close to full-time).
• Office based in London with the possibility of remote work.
• Occasional travel may be required for meetings, training, and conferences.

How We Work

We empower everyone at Doccla to take ownership of their work and the company's mission. We act ethically and always put patient safety and outcomes first. To thrive here, you’ll need a can-do attitude and an action-oriented approach, along with a willingness to learn and grow through open feedback. We’re a hybrid team, with offices in London, Denmark, Germany, and Stockholm. Most of our team is London-based and enjoys in-person time at our WeWork HQ 1–3 days per week, where you’ll find great lunch, barista coffee, and a pet-friendly space. Some roles are fully remote, depending on the team and responsibilities.

What You’ll Get

• Annual Leave & Holidays: 25 days annual leave + up to 8 UK bank holidays. Option to buy or sell holidays.
• Remote Working: Flexible remote options.
• Financial Benefits: Employee stock options, 4% pension on full basic pay, 4x salary life insurance.
• Health & Wellness: Private health insurance, 4 months full pay for birthing parent, 4 weeks full pay for non-birthing parent, Sick pay.
• In-Office Perks (London HQ): Free daily lunch, Pet-friendly office.
• Other Benefits: £500 L&D budget per person, Cycle to work scheme via Smart Health, 24/7 GP appointments, Mental health support, Nutrition & fitness advice, Second opinions & health checks.

In Return for Your Hard Work

A competitive compensation package (base + stock options), with half-year and annual performance reviews. The chance to work on patient-first, system-level healthcare challenges in one of Europe’s leading healthtech companies. Opportunities for growth and leadership—we want you to challenge the status quo, own your impact, and continue developing, with our full support.

Diversity at Doccla

We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences. We’re committed to equal opportunity hiring—regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you're excited about the role, we encourage you to apply even if your experience doesn't match every point.

Safer Recruitment

We are committed to safer recruitment practices. As Doccla is a CQC registered company, a Disclosure and Barring Service (DBS) check will be required for all roles. It is an offence to apply for such work if you are barred from working with children or vulnerable adults.