Logistics Associate

A Bit About Us

We’re Doccla, and we’re redefining where and how healthcare is delivered.

Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey—from early discharge and acute recovery to long-term condition management and proactive care.

We provide everything clinicians need to deliver safe, effective Virtual Care: medical-grade devices, logistics, patient onboarding, EHR integration, and an end-to-end clinical platform built around real-world workflows.

We currently work with over 60% of NHS ICBs and supporting health systems across the including UK, Ireland, France, and the DACH region to reduce hospital pressure, improve outcomes, and create a more resilient model of care.

We’re backed by top European investors, having secured £35m in Series B funding led by Lakestar, with participation from Elaia, General Catalyst, Speedinvest, and Bertelsmann.

Why Join Us?

This is your chance to join Doccla at a key stage in our growth.

We’re building the category leader in Virtual Care and Remote Patient Monitoring. You’ll be part of a highly entrepreneurial, mission-driven team that combines expertise across clinical, technical, commercial, and operational domains.

We’re solving real problems for patients and health systems—and growing fast.

️ What You’ll Do as a Logistics Associate

This is an entry level role to join Doccla\’s logistics team. This team is responsible for managing and moving all of the medical devices use by our patients. You will be part of a small but growing team of logistics specialists and have great opportunities to learn about stock and device management as well as getting great insight into how a small, growing startup operated.

This is a perfect role for someone looking to start a career in logistics or operations.

The role:

• Preparation of devices for patients: packing boxes of equipment, decontaminating medical devices, testing medical devices, setting up mobile phones

• Logistics processes: managing devices, updating asset management logs, updating logistics tickets, clearly communicating with other team members about the status of deliveries

• Following standard operating procedures and policies, particularly relating to patient safety and information governance

• Securely and sensitively handling confidential patient data.

About you

Must Have

• Previous work experience, preferably experience of working under time pressure

• Experience of working independently with minimal supervision and following specific instructions to meet hard deadlines

• Experience in logistics, distribution, or stock management preferable

• Basic knowledge of smartphones and Office software

• Clear communicator

• High attention to detail

• Highly diligent

• Motivated to work in healthcare

• Ability to lift boxes up to 15 kg.

• Comfortable standing/walking for extended periods

Qualifiers

• Available to work full time from the Hammersmith Office

• Willing to work some weekends and evenings

• Based in the UK and not requiring a visa

• Excellent spoken and written English

• Able to work on your feet for periods of a few hours

• Saturday cover: Occasional Saturday shifts based on a rota (approximately 3 hours).

How We Work

We empower everyone at Doccla to take ownership of their work and the company\’s mission. We act ethically and always put patient safety and outcomes first.

To thrive here, you’ll need a can-do attitude and an action-oriented approach, along with a willingness to learn and grow through open feedback.

We’re a hybrid team, with offices in London, Denmark, Germany, and Stockholm. Most of our team is London-based and enjoys in-person time at our WeWork HQ 1–3 days per week, where you’ll find great lunch, barista coffee, and a pet-friendly space. Some roles are fully remote, depending on the team and responsibilities.

What You’ll Get

Annual Leave & Holidays
25 days annual leave + up to 8 UK bank holidays
Option to buy or sell holidays

Remote Working
Flexible remote options
£200 remote working stipend

Financial Benefits
Employee stock options
4% pension on full basic pay
️ 4x salary life insurance

Health & Wellness
???? Private health insurance
???? 4 months full pay for birthing parent*
4 weeks full pay for non-birthing parent*
Sick pay

In-Office Perks (London HQ)
Free daily lunch
Pet-friendly office

Other Benefits
£500 L&D budget per person
Cycle to work scheme

Via Smart Health:
️ 24/7 GP appointments
Mental health support
Nutrition & fitness advice
Second opinions & health checks

In Return for Your Hard Work

• A competitive compensation package (base + stock options), with half-year and annual performance reviews

• The chance to work on patient-first, system-level healthcare challenges in one of Europe’s leading healthtech companies

• Opportunities for growth and leadership—we want you to challenge the status quo, own your impact, and continue developing, with our full support

Diversity at Doccla

We embrace diversity. To build a great product, we need a team with a wide range of perspectives, backgrounds, and experiences.

We’re committed to equal opportunity hiring—regardless of race, religion, gender identity, sexual orientation, age, disability, or background. If you\’re excited about the role, we encourage you to apply even if your experience doesn\’t match every point.

Safer Recruitment

We are committed to safer recruitment practices. If the role involves access to children or vulnerable adults, a Disclosure and Barring Service (DBS) check will be required.

It is an offence to apply for such work if you are barred from working with children or vulnerable adults.

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