Dobson Welch Recruitment Specialists is seeking an experienced Out of Hours Contact Centre Team Manager to lead an out-of-hours customer service operation in the property maintenance sector. The role is hands-on, working from the floor to coach staff and drive performance during shifts.
You will manage attendance, performance, coaching and real-time decisions across a 32-hour week, with shifts 3pm–11pm Mon Tue Fri and 10am–8pm Sun, ensuring high service levels and strong engagement.
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Out-of-Hours Contact Centre Lead — Real-Time Coaching in Manchester employer: Dobson Welch Recruitment Specialists
Join a dynamic and innovative apparel manufacturer in London, where creativity meets collaboration. As a Senior Womenswear Designer, you'll thrive in a supportive work culture that values mentorship and professional growth, allowing you to lead a talented design team while crafting contemporary collections for major UK retailers. With a focus on employee development and a vibrant office environment, this role offers a unique opportunity to make a significant impact in the fashion industry.
Contact Details:
Dobson Welch Recruitment Specialists Recruitment Team
