Out-of-Hours Contact Centre Lead - Real-Time Coach in Manchester

Out-of-Hours Contact Centre Lead - Real-Time Coach in Manchester

Manchester Full-Time No working from home possible
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Dobson Welch Recruitment Specialists is seeking an experienced Out of Hours Contact Centre Team Manager in Manchester. The role oversees an after-hours customer service operation, with shifts including 3pm–11pm on Mon Tue and Fri, and 10am–8pm on Sundays.

Salary is £17.95 per hour, with a 32-hour week and practical leadership from the floor. You will coach and develop the team in real time, manage live volumes, and ensure high service levels.

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Out-of-Hours Contact Centre Lead - Real-Time Coach in Manchester employer: Dobson Welch Recruitment Specialists

Join a dynamic and innovative apparel manufacturer in London, where creativity meets collaboration. As a Senior Womenswear Designer, you'll thrive in a supportive work culture that values mentorship and professional growth, allowing you to lead a talented design team while crafting contemporary collections for major UK retailers. With a focus on employee development and a vibrant office environment, this role offers a unique opportunity to make a significant impact in the fashion industry.

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Contact Details:

Dobson Welch Recruitment Specialists Recruitment Team