At a Glance
- Tasks: Deliver exceptional customer experiences and promote Dobbies Club membership.
- Company: Leading garden centre retailer with a focus on customer satisfaction.
- Benefits: Flexible annual leave and discounts across all stores.
- Why this job: Join a vibrant team and make a difference in customer service.
- Qualifications: Passion for customer service and ability to thrive in fast-paced environments.
- Other info: Great opportunity for growth in a dynamic retail setting.
The predicted salary is between 24000 - 36000 Β£ per year.
A prominent garden centre retailer is seeking Restaurant Customer Advisors to deliver exceptional customer experiences across their restaurants. The role involves providing great service, driving sales by promoting the Dobbies Club membership, and maintaining store cleanliness.
Ideal candidates should have a passion for customer service, work well in teams, and thrive in a fast-paced environment. This position offers flexible annual leave and discounts across all stores.
Restaurant Customer Experience Specialist in Stockport employer: Dobbies
Contact Detail:
Dobbies Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Restaurant Customer Experience Specialist in Stockport
β¨Tip Number 1
Get to know the company! Research the garden centre and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission of delivering exceptional customer experiences.
β¨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or during interviews, be ready to share your passion for customer service. Highlight specific examples of how you've gone above and beyond to create great experiences for customers.
β¨Tip Number 3
Show off your teamwork skills! Since this role thrives on collaboration, be prepared to discuss how you've worked effectively in teams before. Share stories that demonstrate your ability to support colleagues and contribute to a positive work environment.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Dobbies and contributing to their fantastic customer experience.
We think you need these skills to ace Restaurant Customer Experience Specialist in Stockport
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional customer experiences. Share any relevant experiences or stories that highlight your passion for helping customers and making their day better.
Highlight Teamwork Skills: Since we thrive in a team environment, make sure to mention your ability to work well with others. Give examples of how you've collaborated with colleagues in the past to achieve common goals or improve customer satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why youβre a great fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. Itβs the best way for us to receive your details and ensures youβre considered for the position. Plus, itβs super easy to do!
How to prepare for a job interview at Dobbies
β¨Know the Company
Before your interview, take some time to research the garden centre retailer. Understand their values, mission, and what makes their restaurants unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Show Your Passion for Customer Service
Since the role is all about delivering exceptional customer experiences, be prepared to share specific examples from your past where you went above and beyond for a customer. Highlighting your passion for service will resonate well with the interviewers.
β¨Demonstrate Teamwork Skills
Working well in teams is crucial for this position. Think of instances where you collaborated effectively with others, especially in a fast-paced environment. Be ready to discuss how you contribute to a positive team dynamic and support your colleagues.
β¨Prepare for Role-Play Scenarios
You might encounter role-play scenarios during the interview to assess your customer interaction skills. Practice responding to common customer queries or complaints. This will help you feel more confident and showcase your ability to handle real-life situations.