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- Tasks: Lead a vibrant restaurant team to deliver exceptional customer experiences and delicious food.
- Company: Join Dobbies, a historic garden centre retailer with a passion for gardens and community.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Make a real impact in a dynamic environment while developing your hospitality skills.
- Qualifications: Experience in restaurant management and a passion for delivering great customer service.
- Other info: Be part of a diverse team committed to growth and making every day better.
The predicted salary is between 28800 - 43200 £ per year.
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
- Lead an engaged team, focused on delivering a great customer experience and making it work for our customer.
- Ensure strict compliance with health and safety regulations at all times.
- Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers.
- Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas.
- Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business.
- Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues.
Who we are looking for
- You’ll bring a passion for hospitality with proven experience of restaurant management.
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- A proven ability to manage stock controls and strict adherence to health & safety regulations.
- Ability to identify training needs. You’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
- Adaptability. You’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity managing change, you’ll lead the team through each season with care and motivation to deliver the best.
- Can demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Restaurant Manager in Southport employer: Dobbies
Contact Detail:
Dobbies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Southport
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dobbies' social media and website. Understanding their values and what makes them tick will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your people skills! As a Restaurant Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and refine your communication style.
✨Tip Number 3
Prepare some questions for your interview! Show your interest in the role by asking about team dynamics, upcoming events, or how they handle busy periods. It’ll demonstrate your enthusiasm and help you gauge if it’s the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates directly from us.
We think you need these skills to ace Restaurant Manager in Southport
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your enthusiasm and how you've made a difference in previous roles.
Be Specific About Your Experience: We want to know what you've done! Detail your past restaurant management experience, focusing on how you’ve led teams, managed stock, and ensured compliance with health and safety regulations. Numbers and examples go a long way!
Tailor Your Application: Make sure to customise your application to fit our values and the role. Use keywords from the job description to show us you understand what we’re looking for and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Dobbies
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the restaurant's menu and any seasonal offerings. This shows your passion for the role and helps you discuss how you can enhance the customer experience through food knowledge.
✨Demonstrate Leadership Skills
Be prepared to share examples of how you've successfully led a team in the past. Highlight your coaching techniques and how you’ve motivated staff to deliver exceptional service, as this is crucial for a Restaurant Manager.
✨Understand Health & Safety Regulations
Brush up on health and safety regulations relevant to the restaurant industry. Be ready to discuss how you’ve implemented these standards in previous roles to ensure a safe environment for both customers and staff.
✨Show Your Commercial Awareness
Think about how you can drive sales and manage stock effectively. Bring examples of how you’ve previously improved profitability and reduced waste, as this will demonstrate your understanding of the business side of restaurant management.
