At a Glance
- Tasks: Deliver exceptional customer experiences and promote the Dobbies Club in a vibrant restaurant setting.
- Company: Join Dobbies, a leading garden centre with a passion for hospitality.
- Benefits: Enjoy flexible hours, team discounts, and opportunities for skill development.
- Other info: Fast-paced environment with a focus on teamwork and growth.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: A love for hospitality and a willingness to learn new skills.
The predicted salary is between 20000 - 25000 £ per year.
Dobbies is seeking a Restaurant Customer Advisor to deliver an exceptional customer experience across our Restaurants, ensuring food hygiene and supporting sales.
You will handle customer interactions, promote the Dobbies Club, and work with the team to keep the store clean and well-stocked.
The role suits someone who enjoys hospitality, thrives in a busy environment, and is keen to learn new skills while upholding our values: one team, better every day, smiles, and a love of gardens.
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Restaurant Guest Experience & Sales Advisor employer: Dobbies
Dobbies is an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. As a Junior Buyer in our Gardening team, you'll benefit from generous annual leave, hybrid working options, and access to professional development through Dobbies Academy, all while being part of a passionate team dedicated to creating memorable customer experiences. With a strong commitment to employee wellbeing and a supportive environment, Dobbies is the perfect place for those looking to thrive in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Guest Experience & Sales Advisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dobbies. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dobbies
Don't be shy about reaching out to Dobbies directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Guest Experience & Sales Advisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dobbies and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dobbies
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
