At a Glance
- Tasks: Join our team as a Restaurant Customer Advisor, delivering exceptional service and tasty food.
- Company: Dobbies is the UK's leading garden centre retailer, celebrating gardening and community since 1865.
- Benefits: Enjoy flexible holidays, generous discounts, financial wellbeing support, and development opportunities.
- Other info: This role offers a chance to work in a vibrant restaurant setting while supporting your local community.
- Why this job: Be part of a passionate team, thrive in a fast-paced environment, and develop valuable skills.
- Qualifications: A friendly attitude, customer service experience, teamwork skills, and a desire to learn are essential.
The predicted salary is between 24000 - 36000 £ per year.
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Restaurant Customer Advisor, Cirencester
Location: Cirencester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
1cdd40e9b1e2
Job Views:
27
Posted:
17.06.2025
Expiry Date:
01.08.2025
Job Description:
Our Restaurant Customer Advisors play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene, and driving sales.
Responsibilities
- Providing excellent customer service by assisting customers with transactions across the store
- Driving sales through customer interactions and promoting the benefits of the Dobbies Club membership
- Addressing customer queries with product knowledge, including allergies and dietary requirements
- Maintaining store cleanliness and upkeep in collaboration with your team
- Working on the shopfloor and other areas as required, including stock management, cash handling, till work, deliveries, and restaurant service—an excellent opportunity to develop new skills and gain experience
Who we are looking for
- Passion for delivering a great customer experience with a friendly attitude
- Experience in a customer-facing role, preferably within hospitality
- Ability to work well in a team, build relationships, and enjoy celebrating success
- Punctual, well-presented, with a proactive and hardworking attitude
- Eager to learn and develop new skills
- Thrives in a busy, fast-paced environment
- Demonstrates our values: teamwork, continuous improvement, positivity, a love for gardens, and customer focus
What we offer
- Generous annual leave with flexible holiday options
- Uncapped store discounts: 50% in Restaurants, 25% in Garden Centre, 10% in food halls
- Access to Wagestream for financial wellbeing support
- Support from Retail Trust, including confidential support, virtual GP, counselling, and retail rewards
- Development opportunities via Dobbies Academy and eLearning platforms
- A passionate, diverse, and committed team culture
About us
Founded in 1865, Dobbies is the UK\'s only garden centre retailer with stores nationwide. We celebrate gardening and plants through our products, services, and community events. Many stores feature a restaurant or coffee shop, creating a welcoming environment for customers. We are committed to being a great place to work, encouraging our colleagues to be their best every day and to celebrate success together.
#J-18808-LjbffrRestaurant Customer Advisor in Cirencester employer: Dobbies
Dobbies is an exceptional employer, offering a vibrant work culture in Cirencester where our Restaurant Customer Advisors play a vital role in creating memorable customer experiences. With generous annual leave, extensive discounts, and robust development opportunities through Dobbies Academy, we foster a supportive environment that encourages personal growth and teamwork. Join us to be part of a passionate team dedicated to celebrating gardening and delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Customer Advisor in Cirencester
✨Tip Number 1
Familiarise yourself with Dobbies' values and mission. Understanding their commitment to customer service and teamwork will help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Gain some experience in a similar customer-facing role, especially in hospitality. If you can, volunteer or take on part-time work in a restaurant or café to build relevant skills and demonstrate your passion for the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this will highlight your suitability for the role.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. Whether it's in an interview or a casual conversation, expressing genuine interest in Dobbies and its culture can set you apart from other candidates.
We think you need these skills to ace Restaurant Customer Advisor in Cirencester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Restaurant Customer Advisor. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Customer Service Skills:Emphasise your experience in customer-facing roles, particularly in hospitality. Use specific examples to demonstrate how you've successfully delivered excellent customer service in the past.
Show Your Passion:Convey your enthusiasm for providing a great customer experience. Mention any relevant personal interests or experiences that showcase your passion for the role and the values of the company.
Proofread Your Application:Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dobbies
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer experiences. Share specific examples from your past roles where you went above and beyond to assist customers, as this aligns perfectly with the responsibilities of a Restaurant Customer Advisor.
✨Demonstrate Product Knowledge
Familiarise yourself with common dietary requirements and allergies, as well as the benefits of the Dobbies Club membership. Being able to confidently address customer queries will showcase your preparedness and commitment to the role.
✨Highlight Teamwork Skills
Since the role requires collaboration with team members, be ready to discuss your experience working in teams. Share instances where you contributed to a team's success or helped resolve conflicts, emphasising your ability to build relationships.
✨Prepare for a Fast-Paced Environment
The restaurant setting can be busy and dynamic, so be prepared to discuss how you handle pressure. Provide examples of how you've thrived in similar environments, showcasing your proactive attitude and ability to multitask effectively.
