Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with various transactions in our restaurant.
- Company: Join Dobbies, a leading garden centre retailer with a rich history since 1865.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Gain valuable experience in a fun, fast-paced environment while making customers smile.
- Qualifications: Passion for customer service and teamwork; previous hospitality experience is a plus.
- Other info: Opportunity to learn new skills and participate in community events.
The predicted salary is between 24000 - 36000 £ per year.
Our Restaurant Customer Advisors play an essential role in delivering and exceptional customer experience across our Restaurants – delivering tasty food, ensuring food hygience and driving sales.
Responsibilities
Who we are looking for
What we offer
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Restaurant Customer Advisor employer: Dobbies
Contact Detail:
Dobbies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Customer Advisor
✨Tip Number 1
Familiarise yourself with Dobbies' values and mission. When you understand what they stand for, you can tailor your conversations during the interview to show how your personal values align with theirs.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond to help a customer, as this will demonstrate your passion for delivering great service.
✨Tip Number 3
Show enthusiasm for the hospitality industry. Research current trends in customer service and food hygiene, and be ready to share your thoughts on how these can enhance the customer experience at Dobbies.
✨Tip Number 4
Practice your teamwork skills. Be prepared to discuss how you work well with others, especially in a fast-paced environment, as collaboration is key in a restaurant setting.
We think you need these skills to ace Restaurant Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Restaurant Customer Advisor. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Customer Service Skills: Emphasise your experience in customer-facing roles. Provide specific examples of how you've delivered excellent customer service, resolved queries, or contributed to a positive team environment.
Highlight Teamwork and Adaptability: Mention instances where you've successfully worked within a team or adapted to fast-paced environments. This is crucial for the role, so make sure to illustrate your ability to thrive under pressure.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Use this opportunity to express why you want to work at Dobbies and how you can contribute to their mission of delivering exceptional customer experiences.
How to prepare for a job interview at Dobbies
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to help customers, as this aligns perfectly with the values of the company.
✨Demonstrate Product Knowledge
Familiarise yourself with the menu and any dietary options available at the restaurant. Being able to discuss food hygiene practices and how you would handle customer queries about allergies will show that you're prepared and knowledgeable.
✨Emphasise Teamwork Skills
Since the role involves working closely with a team, be ready to discuss your experience in collaborative environments. Highlight instances where you contributed to team success or helped create a positive atmosphere.
✨Prepare for a Fast-Paced Environment
The restaurant setting can be busy and dynamic. Share your experiences of thriving under pressure and managing multiple tasks simultaneously. This will demonstrate that you can handle the demands of the role effectively.