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- Tasks: Assist customers, drive sales, and maintain store cleanliness in a vibrant restaurant environment.
- Company: Dobbies is a leading garden centre retailer with a passion for plants and community engagement.
- Benefits: Enjoy 50% off meals, flexible holidays, financial support, and development opportunities.
- Why this job: Join a friendly team, gain diverse skills, and make a positive impact on customer experiences.
- Qualifications: A passion for customer service, teamwork, and a proactive attitude are essential.
- Other info: Perfect for those eager to learn in a fast-paced, supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Our Restaurant Customer Advisors play an essential role in delivering and exceptional customer experience across our Restaurants – delivering tasty food, ensuring food hygience and driving sales.
Responsibilities
Who we are looking for
What we offer
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Restaurant Customer Advisor employer: Dobbies
Contact Detail:
Dobbies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Customer Advisor
✨Tip Number 1
Familiarise yourself with Dobbies' values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs, especially around customer focus and teamwork.
✨Tip Number 2
Brush up on your product knowledge related to food and dietary requirements. Being able to confidently discuss menu items and their ingredients will impress the hiring team and demonstrate your commitment to providing excellent customer service.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to thrive in a fast-paced environment. Highlighting specific situations where you successfully managed multiple tasks or resolved customer issues will make you stand out.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. Whether it's in an interview or a casual conversation, expressing genuine interest in Dobbies and its community initiatives can leave a positive impression on the hiring team.
We think you need these skills to ace Restaurant Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Restaurant Customer Advisor position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Customer Service Skills: Emphasise your experience in customer-facing roles. Provide specific examples of how you've delivered excellent customer service, handled queries, or resolved issues in previous positions.
Highlight Teamwork and Collaboration: Mention any experiences where you successfully worked as part of a team. This could include projects, events, or daily tasks that required collaboration, showcasing your ability to build relationships and celebrate successes.
Express Your Passion: Convey your enthusiasm for the hospitality industry and your eagerness to learn new skills. Share why you are passionate about delivering great customer experiences and how this aligns with the values of the company.
How to prepare for a job interview at Dobbies
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer experiences. Share examples from your past roles where you went above and beyond to assist customers, as this aligns perfectly with the responsibilities of a Restaurant Customer Advisor.
✨Demonstrate Product Knowledge
Familiarise yourself with common dietary requirements and allergies, as well as the products offered in the restaurant. Being able to confidently answer questions about menu items will impress the interviewers and show that you're ready to help customers effectively.
✨Emphasise Teamwork Skills
Highlight your ability to work well within a team. Share experiences where you collaborated with colleagues to achieve a common goal, as teamwork is crucial in maintaining store cleanliness and providing great service.
✨Prepare for a Fast-Paced Environment
Be ready to discuss how you thrive in busy settings. Provide examples of how you've managed multiple tasks simultaneously in previous roles, showcasing your ability to stay organised and efficient under pressure.