At a Glance
- Tasks: Manage the horticulture department, driving sales and providing expert plant advice.
- Company: Dobbies, a leading garden centre retailer in the UK, has been passionate about plants since 1865.
- Benefits: Enjoy flexible holidays, generous discounts, financial wellbeing support, and development opportunities.
- Other info: Be part of a company that values teamwork, continuous improvement, and a passion for gardens.
- Why this job: Join a supportive team culture and inspire others while making a positive impact on customer experiences.
- Qualifications: Horticultural expertise and retail management experience are essential for this role.
The predicted salary is between 28800 - 43200 £ per year.
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Our Plants and Gardening Managers
play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department.
Responsibilities
- Oversee the horticulture department operations to maximise profitable sales and growth, whilst creating a customer-focused environment.
- Provide expert advice and guidance on plant care, maintenance, and core gardening products.
- Inspire your team to deliver the best in-store experience by creating a memorable customer journey.
- Collaborate with central support teams, maintaining excellent communication to enhance our business.
- Ensure health & safety regulations are followed across the store, prioritising employee and customer welfare.
- As a senior management team member, undertake duty manager responsibilities including key holder duties.
Who we are looking for
- Horticultural expertise with retail management experience.
- Commercial awareness with understanding of budgets, profitability, and sales growth.
- Ability to identify training needs and coach staff to deliver exceptional customer service and a safe environment.
- Adaptability to changing priorities, workload, and regulations.
- Leadership in managing change, motivating the team through seasonal variations.
- Demonstrate our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus.
What we offer
- Generous annual leave with flexible holidays.
- Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
- Access to Wagestream for financial wellbeing support.
- Support from Retail Trust including confidential assistance, virtual GP, counselling, and retail rewards.
- Development opportunities via Dobbies Academy and eLearning.
- A passionate, diverse, and supportive team culture.
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation.
Our passion for gardens and plants is reflected in our products, services, and community events. Many stores feature a restaurant or coffee shop, creating a welcoming environment.
We are committed to being a great place to work, encouraging colleagues to excel and celebrate success together. We make it work for our customers.
#J-18808-LjbffrPlants & Gardening Manager in Stirling employer: Dobbies
Dobbies is an exceptional employer for those passionate about horticulture and customer service, offering a vibrant work culture that prioritises teamwork and continuous improvement. With generous benefits such as flexible holidays, substantial store discounts, and access to financial wellbeing support, employees are encouraged to grow both personally and professionally through development opportunities at Dobbies Academy. Located across the UK, our stores provide a welcoming environment where staff can thrive while delivering memorable experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Plants & Gardening Manager in Stirling
✨Tip Number 1
Familiarise yourself with the latest trends in horticulture and gardening. Being knowledgeable about current plant care techniques and popular gardening products will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the gardening and retail sectors. Attend local gardening events or workshops to meet potential colleagues and learn more about the industry, which can give you an edge when applying for the role.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and inspire others will resonate well with our values and expectations.
✨Tip Number 4
Research our company culture and values thoroughly. Understanding what we stand for at StudySmarter will allow you to tailor your approach and show how you align with our mission during any interactions.
We think you need these skills to ace Plants & Gardening Manager in Stirling
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your horticultural expertise and retail management experience. Use specific examples that demonstrate your ability to drive sales and provide excellent customer service.
Craft a Compelling Cover Letter:In your cover letter, express your passion for gardening and how it aligns with the company's values. Mention your leadership skills and adaptability to changing priorities, as these are key traits they are looking for.
Showcase Relevant Experience:When detailing your work history, focus on roles where you managed teams or departments. Highlight any achievements related to sales growth, customer satisfaction, or training staff in plant care and maintenance.
Prepare for Potential Questions:Think about how you would respond to questions regarding health and safety regulations, team motivation, and customer experience. Be ready to provide examples of how you've successfully navigated these areas in previous roles.
How to prepare for a job interview at Dobbies
✨Show Your Horticultural Expertise
Be prepared to discuss your knowledge of plants and gardening. Highlight any relevant experience you have in horticulture, and be ready to provide examples of how you've successfully advised customers on plant care and maintenance.
✨Demonstrate Leadership Skills
As a Plants & Gardening Manager, you'll need to inspire and lead your team. Share specific instances where you've motivated staff or managed change effectively, especially during busy seasons or transitions.
✨Understand the Business Side
Familiarise yourself with key retail metrics such as budgets, profitability, and sales growth. Be ready to discuss how you've contributed to these areas in previous roles, as this will show your commercial awareness.
✨Emphasise Customer Focus
The role requires a strong commitment to customer service. Prepare to share examples of how you've created memorable customer experiences in the past, and how you plan to maintain a customer-focused environment in the store.
