Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead store operations, drive sales, and create a positive team environment.
- Company: Dobbies is the UK's only garden centre retailer, celebrating gardening since 1865.
- Benefits: Enjoy flexible holidays, generous discounts, and financial wellbeing support.
- Why this job: Join a passionate team, develop your skills, and make a real impact in customer experience.
- Qualifications: Experience in retail management, strong operational skills, and a positive attitude towards change.
- Other info: Be part of a diverse culture that values teamwork and community engagement.
The predicted salary is between 28800 - 42000 £ per year.
Our Operations Managers play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.
Responsibilities
Who we are looking for
What we offer
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Operations Manager employer: Dobbies
Contact Detail:
Dobbies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with Dobbies' values and culture. Understanding our commitment to teamwork, positivity, and customer focus will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your operational expertise and ability to drive sales. Be ready to discuss how you've successfully managed stock processes and ensured compliance with health and safety regulations.
✨Tip Number 3
Showcase your leadership skills by discussing how you've inspired and developed teams in previous roles. Highlight any specific training or coaching experiences that led to improved customer service and team performance.
✨Tip Number 4
Research current trends in retail operations and be prepared to discuss how you can adapt to changing priorities. Demonstrating your commercial awareness and ability to respond to market shifts will set you apart as a candidate.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail operations management. Focus on your achievements in driving sales, managing stock processes, and ensuring compliance with health and safety regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team development. Mention specific examples of how you've inspired teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, emphasise skills such as commercial awareness, adaptability, and your ability to lead and motivate teams. These are key qualities the company is looking for in an Operations Manager.
Showcase Your Values: Demonstrate how your personal values align with those of the company, such as teamwork, positivity, and a passion for gardening. This will help you stand out as a candidate who fits well within their culture.
How to prepare for a job interview at Dobbies
✨Showcase Your Retail Experience
Make sure to highlight your previous experience in retail operations management. Discuss specific examples where you successfully drove sales, improved customer loyalty, or managed stock processes effectively.
✨Demonstrate Leadership Skills
Prepare to talk about how you've inspired and developed teams in the past. Share stories that illustrate your ability to create a positive work environment and motivate staff to deliver exceptional customer service.
✨Understand Compliance and Safety Standards
Familiarise yourself with health and safety regulations relevant to the retail sector. Be ready to discuss how you have ensured compliance in previous roles and how you prioritise employee and customer welfare.
✨Emphasise Adaptability
Retail can be unpredictable, so it's important to show that you're adaptable. Prepare examples of how you've responded to changing priorities or regulations in the past, demonstrating your quick thinking and flexibility.
