At a Glance
- Tasks: Lead the kitchen team, prepare delicious food, and ensure top-notch hygiene standards.
- Company: Join Dobbies, a historic garden centre retailer with a passion for plants and community.
- Benefits: Enjoy flexible holidays, generous discounts, and access to financial wellbeing support.
- Other info: Opportunity to learn new skills in a fast-paced, supportive environment.
- Why this job: Be part of a vibrant culture focused on customer satisfaction and personal growth.
- Qualifications: Passion for food and teamwork; food safety qualifications are a plus but not required.
The predicted salary is between 24000 - 36000 € per year.
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Our Kitchen Team Leaders play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene, and mentoring our Kitchen Assistants whilst supporting the management team.
Responsibilities
- Supporting and coaching other members of staff and deputising for management in their absence.
- Preparing and presenting food in line with menu specifications.
- Working proactively and supporting general kitchen duties.
- Collaborating with the kitchen team to ensure meals are presented to a high standard and served on time.
- Developing knowledge of dietary requirements, allergies, and health & safety regulations.
- Ensuring compliance with restaurant operational procedures, monitoring standards, and following company guidelines.
- Assisting customers with queries, providing high-quality product knowledge, and addressing allergies and dietary needs.
- Maintaining cleanliness and upkeep of the restaurant environment.
- Some keyholder responsibilities may be required.
Who we are looking for
- You are passionate about food and delivering the best experience for our customers.
- Relevant food safety qualifications are an advantage but not essential.
- You work well within a team, build relationships, and enjoy celebrating success.
- You are punctual, well-presented, and have a positive, hardworking attitude.
- You are eager to learn new skills and gain new experiences.
- You thrive in a busy, fast-paced environment.
- You demonstrate our values at all times – being one team, continuously improving, bringing a smile, living our garden passion, and making it work for our customers.
What we offer
- Generous annual leave entitlement, with flexible holiday scheduling.
- Uncapped store discounts, including 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in our food halls.
- Access to Wagestream for financial wellbeing support, including early earnings access, savings, and financial advice.
- Support through Retail Trust, offering confidential support, virtual GP services, free counselling, and retail rewards.
- Development opportunities via Dobbies Academy, our eLearning platform and training programs.
- A thriving, passionate, diverse culture committed to customer satisfaction.
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation. We celebrate gardens and plants through our products, services, and community events. Many stores feature a restaurant or coffee shop, providing a relaxed environment for customers. We are dedicated to being a great place to work, encouraging our colleagues to be their best every day and to celebrate success together.
#J-18808-LjbffrKitchen Team Leader in Gillingham employer: Dobbies
At Dobbies, we pride ourselves on being an exceptional employer, offering our Kitchen Team Leaders a vibrant work culture that celebrates teamwork and customer satisfaction. With generous annual leave, flexible holiday scheduling, and extensive employee development opportunities through Dobbies Academy, we empower our staff to thrive in a fast-paced environment while enjoying significant discounts across our restaurants and garden centres. Join us in a role where your passion for food and commitment to excellence can truly shine, all within a supportive and diverse community.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Team Leader in Gillingham
✨Tip Number 1
Familiarise yourself with our menu and food presentation standards. Knowing the dishes inside out will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any experience you have in mentoring or coaching others. As a Kitchen Team Leader, your ability to support and develop your team is crucial, so be ready to share examples of how you've done this in the past.
✨Tip Number 3
Demonstrate your knowledge of food safety and hygiene regulations. Even if you don't have formal qualifications, showing that you understand the importance of these practices can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you thrive in fast-paced environments. Share specific instances where you've successfully managed multiple tasks under pressure, as this is key for a Kitchen Team Leader role.
We think you need these skills to ace Kitchen Team Leader in Gillingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the kitchen and customer service. Emphasise any leadership roles or mentoring experiences, as these are key for the Kitchen Team Leader position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've supported team members or improved kitchen operations in previous roles.
Highlight Food Safety Knowledge:If you have any food safety qualifications or training, be sure to mention them. Even if you don't, express your willingness to learn about dietary requirements and health & safety regulations.
Showcase Teamwork Skills:In your application, provide examples of how you've successfully worked within a team. Highlight your ability to build relationships and celebrate successes, as these qualities align with the company's values.
How to prepare for a job interview at Dobbies
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and customer service during the interview. Share any personal experiences or stories that highlight your love for cooking and how it translates into delivering a great dining experience.
✨Demonstrate Teamwork Skills
Since the role involves mentoring and supporting other staff, be prepared to discuss examples of how you've successfully worked in a team. Highlight any leadership experiences where you helped others improve or succeed.
✨Know Your Food Safety Regulations
Even if you don't have formal qualifications, it's important to show that you understand basic food safety practices. Brush up on key regulations and be ready to discuss how you would ensure compliance in the kitchen.
✨Prepare for Customer Interaction Scenarios
Think about potential customer queries related to dietary needs and allergies. Be ready to role-play scenarios where you assist customers, showcasing your product knowledge and ability to handle sensitive situations with care.
