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- Tasks: Lead a vibrant restaurant team, ensuring top-notch service and delicious food.
- Company: Join Dobbies, a historic garden centre with a passion for hospitality.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in restaurant management and a passion for customer service.
- Other info: Be part of a diverse team committed to creating memorable experiences.
The predicted salary is between 36000 - 60000 £ per year.
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
- Lead an engaged team, focused on delivering a great customer experience and making it work for our customer.
- Ensure strict compliance with health and safety regulations at all times.
- Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers.
- Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas.
- Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business.
- Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues.
Who we are looking for
- You will bring a passion for hospitality with proven experience of restaurant management.
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- A proven ability to manage stock controls and strict adherence to health & safety regulations.
- Ability to identify training needs. You will be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
- Adaptability. You will act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity managing change, you will lead the team through each season with care and motivation to deliver the best.
- Can demonstrate our values at all times – we are one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About us
At Dobbies, we are proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We are committed to being a great place to work. We are one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Restaurant Manager in Gillingham employer: Dobbies
Contact Detail:
Dobbies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Gillingham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what events they host. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in managing teams or handling customer complaints.
✨Tip Number 3
Showcase your passion for hospitality during the interview. Share specific examples of how you've gone above and beyond to create a great customer experience in your previous roles. This will demonstrate that you align with their values and are ready to contribute.
✨Tip Number 4
Don’t forget to ask insightful questions at the end of your interview. Inquire about their upcoming events or how they support staff development. This shows you're not just interested in the job, but also in growing with the company. And remember, apply through our website for the best chance!
We think you need these skills to ace Restaurant Manager in Gillingham
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your passion and how it aligns with our values at Dobbies.
Be Specific About Your Experience: We want to know about your previous roles in restaurant management. Mention any achievements, like smashing sales targets or improving customer satisfaction, to show us what you can bring to the table!
Highlight Your Team Leadership Skills: As a Restaurant Manager, leading a team is key. Talk about how you've coached and trained staff in the past, and how you plan to keep your team engaged and motivated at Dobbies.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Dobbies.
How to prepare for a job interview at Dobbies
✨Know Your Stuff
Before the interview, make sure you’re familiar with the restaurant's menu and any seasonal events they host. This shows your passion for hospitality and helps you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff and ensure compliance with health and safety regulations, as this is crucial for the role.
✨Demonstrate Commercial Awareness
Be ready to discuss how you’ve managed budgets and driven sales in previous roles. Think of specific strategies you’ve implemented to improve profitability and reduce wastage, as these are key responsibilities.
✨Emphasise Adaptability
Share instances where you’ve quickly adapted to changing priorities or new regulations. This will show that you can handle the fast-paced environment of a restaurant and lead your team through transitions smoothly.
