At a Glance
- Tasks: Lead a dynamic restaurant team, ensuring great food and customer experiences.
- Company: Join Dobbies, a historic garden centre with a passion for hospitality.
- Benefits: Enjoy generous discounts, annual leave, and access to financial wellbeing support.
- Other info: Be part of a diverse team committed to excellence and community engagement.
- Why this job: Make a real impact in a vibrant environment while developing your management skills.
- Qualifications: Experience in restaurant management and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Our Assistant Restaurant Managers play an essential role in delivering an exceptional experience across our Restaurants – delivering tasty food, maintaining operational standards, smashing commercial targets and ensuring food hygiene, whilst assisting the Restaurant Manager.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
- Lead an engaged team, focused on delivering a great customer experience and making it work for our customer.
- Ensure strict compliance with health and safety regulations at all times.
- Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers.
- Support the delivery of instore events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas.
- Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business.
- Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues.
Who we are looking for
- You'll bring passion for hospitality with proven experience of restaurant management.
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- A proven ability to manage stock controls and strict adherence to health & safety regulations.
- Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
- Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity managing change, you'll lead the team through each session with care and motivation to deliver the best.
- Can demonstrate our values at all times - we're one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for future and financial advice.
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About Us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Assistant Restaurant Manager in Royston employer: Dobbies Royston
At Dobbies, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passion for hospitality and teamwork thrive. Our Assistant Restaurant Managers benefit from generous annual leave, uncapped discounts, and access to comprehensive development programmes through Dobbies Academy, ensuring continuous growth and support. With a commitment to employee wellbeing and a focus on creating memorable customer experiences, Dobbies is the perfect place for those looking to make a meaningful impact in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in Royston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dobbies Royston. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dobbies Royston
Don't be shy about reaching out to Dobbies Royston directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager in Royston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dobbies Royston and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dobbies Royston
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
