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- Tasks: Lead a vibrant restaurant team and ensure an exceptional dining experience.
- Company: Join Dobbies, a historic garden centre with a passion for hospitality.
- Benefits: Enjoy generous leave, discounts, and access to financial wellbeing support.
- Other info: Be part of a diverse team committed to excellence and community engagement.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in restaurant management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
- Lead an engaged team, focused on delivering a great customer experience and making it work for our customer.
- Ensure strict compliance with health and safety regulations at all times.
- Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers.
- Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas.
- Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business.
- Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues.
Who we are looking for
- You’ll bring a passion for hospitality with proven experience of restaurant management.
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- A proven ability to manage stock controls and strict adherence to health & safety regulations.
- Ability to identify training needs. You’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
- Adaptability. You’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity managing change, you’ll lead the team through each season with care and motivation to deliver the best.
- Can demonstrate our values at all times - we're one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Restaurant Manager employer: Dobbies Milton Keynes
Contact Detail:
Dobbies Milton Keynes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current Restaurant Managers for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your restaurant management expertise during interviews or networking events. Bring up your experience with stock management, team leadership, and customer service. Let them see how you can make it work for their customers!
✨Tip Number 3
Be adaptable! The restaurant scene is always changing, so show that you can roll with the punches. Talk about how you've successfully managed change in the past, whether it’s adapting to new health regulations or seasonal menu changes. This will show employers you’re ready for anything!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll not only streamline your application process but also show your enthusiasm for joining our team at Dobbies. Let’s make it work together!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your enthusiasm and how you've created memorable customer experiences in the past.
Be Clear About Your Experience: Make sure to detail your previous roles in restaurant management. We want to see how you've led teams, managed stock, and ensured compliance with health and safety regulations. Use examples that demonstrate your ability to drive sales and improve operations.
Tailor Your Application: Don’t just send a generic application! Take the time to align your skills and experiences with the responsibilities listed in the job description. Show us how you can contribute to our team and make it work for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Dobbies Milton Keynes
✨Know Your Stuff
Before the interview, brush up on your knowledge of restaurant operations, health and safety regulations, and stock management. Being able to discuss these topics confidently will show that you’re serious about the role and understand what it takes to run a successful restaurant.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in high-pressure situations. Highlight your ability to motivate staff and create a positive work environment, as this is crucial for delivering an exceptional customer experience.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy service or dealing with a dissatisfied customer. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories that demonstrate your commitment to providing excellent customer service and how you’ve gone above and beyond to ensure guests have a memorable experience.