Restaurant Manager in Gillingham

Restaurant Manager in Gillingham

Gillingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant restaurant team and ensure an exceptional dining experience.
  • Company: Join Dobbies, a historic garden centre with a passion for hospitality.
  • Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
  • Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
  • Qualifications: Experience in restaurant management and a passion for customer service.
  • Other info: Be part of a diverse team committed to creating memorable experiences.

The predicted salary is between 28800 - 43200 £ per year.

Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.

Responsibilities

  • Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
  • Lead an engaged team, focused on delivering a great customer experience and making it work for our customer.
  • Ensure strict compliance with health and safety regulations at all times.
  • Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers.
  • Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas.
  • Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business.
  • Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues.

Who we are looking for

  • You’ll bring a passion for hospitality with proven experience of restaurant management.
  • Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
  • A proven ability to manage stock controls and strict adherence to health & safety regulations.
  • Ability to identify training needs. You’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
  • Adaptability. You’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
  • Positivity managing change, you’ll lead the team through each season with care and motivation to deliver the best.
  • Can demonstrate our values at all times - we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.

What we offer

  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
  • Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
  • Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
  • Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
  • Access to Dobbies Academy - continue your development with our eLearning platform and development programmes.
  • Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.

About us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

Restaurant Manager in Gillingham employer: Dobbies Milton Keynes

At Dobbies, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Restaurant Managers can thrive. With generous benefits such as uncapped discounts, access to financial wellbeing support, and continuous development opportunities through Dobbies Academy, we empower our team to deliver outstanding customer experiences while enjoying a fulfilling career in a passionate and diverse environment. Join us in creating memorable moments for our customers in a welcoming setting that celebrates garden living all year round.
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Contact Detail:

Dobbies Milton Keynes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Manager in Gillingham

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.

✨Tip Number 2

Practice your answers to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your experience aligns with their values and be ready to share specific examples.

✨Tip Number 3

Dress the part! Make sure your outfit reflects the restaurant's vibe. Whether it's smart casual or more formal, looking the part can boost your confidence and make a great first impression.

✨Tip Number 4

Follow up after your interview with a thank-you note. It shows appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role and the team!

We think you need these skills to ace Restaurant Manager in Gillingham

Customer Experience Management
Team Leadership
Operational Standards Compliance
Health and Safety Regulations
Stock Management
Event Coordination
Communication Skills
Commercial Awareness
Budget Management
Training and Coaching
Adaptability
Change Management
Problem-Solving Skills
Positive Attitude

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your enthusiasm and how you've contributed to creating memorable customer experiences.

Be Clear and Concise: We want to see your skills and experience, but keep it straightforward. Use bullet points where possible to make your achievements stand out, and avoid jargon that might confuse us. Clarity is key!

Tailor Your Application: Make sure to customise your application to reflect the responsibilities and values mentioned in the job description. Show us how your background aligns with our mission of delivering exceptional customer service and operational excellence.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!

How to prepare for a job interview at Dobbies Milton Keynes

✨Know Your Stuff

Before the interview, make sure you’re familiar with the restaurant's menu and any seasonal events they host. This shows your passion for hospitality and helps you discuss how you can enhance the customer experience.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff and manage conflicts, as well as how you’ve trained team members to deliver exceptional service.

✨Understand the Numbers

Brush up on your commercial awareness. Be ready to discuss how you’ve managed budgets, driven sales, and minimised wastage in previous roles. This will demonstrate your understanding of the business side of restaurant management.

✨Be Ready for Change

The restaurant industry is fast-paced and ever-changing. Prepare to talk about how you’ve adapted to new regulations or changing priorities in the past, and how you can lead your team through these transitions positively.

Restaurant Manager in Gillingham
Dobbies Milton Keynes
Location: Gillingham

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