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Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
- Lead an engaged team focused on delivering a great customer experience and making it work for our customers.
- Ensure strict compliance with health and safety regulations at all times.
- Manage stock effectively to minimise wastage and ensure the kitchen has everything needed to serve our customers.
- Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas.
- Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvement.
- Work as part of the Garden Centre Management team to deliver a safe working environment, a commercially successful store, and a great place to work for colleagues.
Who we are looking for
- A passion for hospitality with proven restaurant management experience.
- Commercial awareness, including understanding budgets and profitability, driving sales, and improving ways of working.
- Proven ability to manage stock controls and adhere strictly to health & safety regulations.
- Ability to identify training needs and coach teams to deliver first-class customer service and a safe environment.
- Adaptability to changing priorities, workloads, and regulations.
- Positivity in managing change, leading teams through each season with care and motivation.
- Demonstrate our values: being one team, continuous improvement, positivity, passion for gardens, and customer focus.
What we offer
- Generous annual leave entitlement with flexible holiday use.
- Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
- Access to Wagestream for financial wellbeing support, including early earnings, savings, and advice.
- Support from Retail Trust: confidential support, virtual GP, free counselling, and retail rewards.
- Development opportunities via Dobbies Academy with eLearning and training programs.
- A thriving, passionate, diverse culture committed to customer service.
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation. We celebrate garden living year-round through products, concessions, and services.
Many stores feature a restaurant or coffee shop, providing a relaxed environment for refreshments and meals. We also host events and support community initiatives and charities.
We are committed to being a great place to work, encouraging colleagues to be their best, share successes, and work together to serve our customers.
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StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Broxburn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dobbies Livingston. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dobbies Livingston
Don't be shy about reaching out to Dobbies Livingston directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dobbies Livingston and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dobbies Livingston
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
