Restaurant Customer Advisor: Elevate Guest Experience in Wrexham
Restaurant Customer Advisor: Elevate Guest Experience

Restaurant Customer Advisor: Elevate Guest Experience in Wrexham

Wrexham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional service and promote delicious meals to enhance guest experiences.
  • Company: A leading national garden centre retailer in the UK with a vibrant atmosphere.
  • Benefits: Generous employee discount, growth opportunities, and a dynamic work environment.
  • Why this job: Join a passionate team and make a real difference in customer satisfaction.
  • Qualifications: Strong customer service skills and a love for hospitality.

The predicted salary is between 24000 - 36000 £ per year.

A national garden centre retailer in the UK is seeking a Restaurant Customer Advisor to deliver exceptional service, promote meals, and maintain cleanliness. You will drive sales through effective customer interactions and have the chance to develop your skills in a dynamic environment.

Ideal candidates possess strong customer service abilities and a passion for hospitality, contributing positively to the team culture and values. Opportunities for growth and a generous employee discount are also offered.

Restaurant Customer Advisor: Elevate Guest Experience in Wrexham employer: Dobbies Garden Centres

As a leading national garden centre retailer in the UK, we pride ourselves on fostering a vibrant work culture that values exceptional customer service and teamwork. Our Restaurant Customer Advisors enjoy a supportive environment with ample opportunities for personal and professional growth, alongside generous employee discounts and the chance to make a meaningful impact on our guests' experiences.
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Contact Detail:

Dobbies Garden Centres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Customer Advisor: Elevate Guest Experience in Wrexham

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on the garden centre and its restaurant. Understanding their values and what makes them unique will help you connect with the team and show that you're genuinely interested in elevating the guest experience.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle difficult situations or promote meals effectively. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.

✨Tip Number 3

Show your passion for hospitality! During the interview, share personal stories about your experiences in customer service. Whether it’s a memorable interaction or a lesson learned, these anecdotes can really highlight your enthusiasm and fit for the role.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows that you’re keen on joining the team.

We think you need these skills to ace Restaurant Customer Advisor: Elevate Guest Experience in Wrexham

Customer Service Skills
Sales Skills
Communication Skills
Teamwork
Attention to Detail
Hospitality Knowledge
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through! Share any experiences that highlight your ability to create memorable guest experiences, as this is key for us at StudySmarter.

Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'exceptional service' and 'team culture', to show that you understand what we’re looking for.

Highlight Your Sales Skills: Since driving sales is part of the role, don’t forget to mention any relevant experience you have in promoting products or upselling. We want to see how you can contribute to our success!

Keep It Clean and Professional: Just like maintaining cleanliness in a restaurant, your application should be neat and well-organised. Proofread for any typos or errors before hitting send, and apply through our website for the best chance!

How to prepare for a job interview at Dobbies Garden Centres

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special promotions. Being able to discuss dishes confidently will show your passion for the role and help you engage effectively with customers.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a positive experience for guests.

✨Emphasise Teamwork and Culture Fit

Research the company’s values and culture. Be ready to discuss how you can contribute positively to the team and align with their mission of delivering exceptional service.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This could be about growth opportunities or how the team maintains high standards of cleanliness and service. It shows your interest and enthusiasm for the role.

Restaurant Customer Advisor: Elevate Guest Experience in Wrexham
Dobbies Garden Centres
Location: Wrexham

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