At a Glance
- Tasks: Lead warehouse operations, ensuring stock control and maintaining high standards.
- Company: Join Dobbies, a leading garden centre retailer with a rich history.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Be part of a passionate team, making a real impact on customer experience.
- Qualifications: Supervisory experience in retail and strong problem-solving skills required.
- Other info: Opportunities for personal development and a thriving, diverse culture.
The predicted salary is between 24000 - 36000 Β£ per year.
Overview
Our Warehouse Team Leaders play an essential role in delivering customer experience across our stores β driving sales, promoting customer loyalty and maintaining high warehouse standards, whilst assisting the management team.
Responsibilities
- Unloading deliveries, checking incoming stock and arranging items correctly
- Maintaining the housekeeping of the warehouse and yard, ensuring it is kept safe and tidy
- Overseeing the warehouse operations to maintain standards and stock control
- Supervision and monitoring of stock processes and procedures
- Working closely with the management team and staff members to maintain excellent communication and feedback, whilst highlighting any issues
- Supporting and coaching other staff members and deputising for the stock controller in their absence
- You will also work on the shopfloor and other areas of the store as and when required, this may include take to car deliveries, stock control routines, assisting with heavy lifting β an ideal opportunity to gain more skills and experience
- Some key holder responsibilities may be required
Who We Are Looking For
- You will be passionate about delivering the best possible experience for our customers and enjoy working in a busy, fast-paced environment
- You have strong planning, prioritisation and problem solving skills
- Supervisory experience with the ability to identify training needs and provide feedback to the management team
- You\βll bring operations expertise with experience in retail and an understanding of stock processes and systems β a relevant forklift truck license would be ideal
- You work well within a team, build relationships, and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hard working attitude along with you
- You are eager to learn new skills and gain new experiences
- Can demonstrate our values at all times β we\βre one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
What We Offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Wagestream β support your financial wellbeing, with the ability to access earnings ahead of pay day, save for future and financial advice
- Access to Retail Trust β seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy β continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About Us
At Dobbies, weβre proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. Weβre committed to being a great place to work. Weβre one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Details
- Seniority level: Mid-Senior level
- Employment type: Part-time
- Job function: Information Technology
- Industries: Retail
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Warehouse Team Leader employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Warehouse Team Leader
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Dobbies' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Warehouse Team Leader role, especially your supervisory skills and problem-solving abilities.
β¨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've successfully worked with others in a fast-paced environment. Highlight any times you've coached or supported colleagues, as this is key for the role.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Itβs a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Warehouse Team Leader
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for delivering top-notch customer experiences shine through. We want to see that youβre not just looking for a job, but that you genuinely care about making our customers happy!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in warehouse operations and stock control. We love seeing how your skills align with what we do, so donβt be shy about showcasing your supervisory experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us quickly see why youβd be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets into the right hands. Plus, it shows us youβre serious about joining our Dobbies family!
How to prepare for a job interview at Dobbies Garden Centres
β¨Know Your Warehouse Operations
Familiarise yourself with the key responsibilities of a Warehouse Team Leader. Be ready to discuss your experience with stock processes, unloading deliveries, and maintaining warehouse standards. Showing that you understand the day-to-day operations will impress the interviewers.
β¨Demonstrate Your Leadership Skills
Prepare examples of how you've supervised teams in the past. Highlight your ability to coach staff and provide feedback. They want to see that you can lead by example and maintain excellent communication within the team.
β¨Show Your Passion for Customer Experience
Express your enthusiasm for delivering great customer service. Share specific instances where you went above and beyond to ensure customer satisfaction. This aligns perfectly with their values of making it work for customers.
β¨Be Ready for Practical Scenarios
Expect questions or scenarios related to problem-solving in a busy environment. Think about times when you had to prioritise tasks or handle unexpected challenges. Being able to articulate your thought process will demonstrate your planning and prioritisation skills.