Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and tasty food in a vibrant restaurant.
- Company: Join Dobbies, a passionate garden centre retailer with a rich history since 1865.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Be part of a fun, fast-paced environment where you can grow and celebrate success.
- Qualifications: Passion for food, hospitality experience, and a team player attitude are essential.
- Other info: Thrive in a diverse culture committed to making every customer experience special.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Our Restaurant Team Leaders play an essential role in delivering an exceptional customer experience across our Restaurants – delivering tasty food, ensuring food hygiene and mentoring our Restaurant Customer Advisors whilst supporting the management team.
Responsibilities
- Supporting and coaching other members of staff and deputising for management in their absence
- Giving great customer service by helping customers with various transactions across the restaurant
- Work alongside the team, ensuring staff efficiency, covering all stations effectively and ensuring a high level of service is being offered to our customers by all staff
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
- Ensuring compliance and adherence to the Restaurant Operational procedures are kept, monitoring standards, and ensuring the team follow company guidelines
- Offering a helping hand with customer queries through high-quality product knowledge as well as allergies and dietary requirements
- Working with your team to maintain the cleanliness and upkeep of the restaurant
- Some keyholder responsibilities may be required
Who We Are Looking For
- You\\\’ll have a passion for food and hospitality and for delivering a great customer experience, serving everyone with a smile
- Experience within a customer facing role and a passion for hospitality, as well as supervisory experience
- Relevant food safety qualifications are an advantage but not essential
- You work well within a team, build relationships, and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hardworking attitude along with you
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times – we\\u2019re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
What We Offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About Us
At Dobbies, we\\u2019re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
#J-18808-Ljbffr
Restaurant Team Leader employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dobbies' social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for hospitality.
✨Tip Number 3
Show off your teamwork spirit! Dobbies values collaboration, so be prepared to discuss how you've worked effectively with others in busy environments. Highlight any leadership roles you've taken on, even if they were informal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Dobbies family right from the start!
We think you need these skills to ace Restaurant Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your customer service skills and how you enjoy making people smile.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Restaurant Team Leader. Mention your supervisory experience and how you've successfully worked in a team to deliver great service.
Highlight Relevant Skills: Don’t forget to mention any relevant qualifications or experiences, especially those related to food safety or customer interactions. This will show us that you're serious about the role and understand the importance of compliance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dobbies Garden Centres
✨Know Your Stuff
Familiarise yourself with the restaurant's menu and any special dietary options. Being able to confidently discuss food safety and hygiene practices will show that you’re serious about delivering a great customer experience.
✨Show Your Team Spirit
Prepare examples of how you've successfully worked in a team before. Highlight your ability to mentor others and how you’ve contributed to a positive work environment. This is key for a role that involves supporting and coaching staff.
✨Customer Service is Key
Think of specific instances where you provided excellent customer service. Be ready to share these stories during the interview, as they’ll demonstrate your passion for hospitality and your ability to handle customer queries effectively.
✨Dress to Impress
Make sure you arrive well-presented and on time. First impressions matter, especially in a customer-facing role. A neat appearance shows that you respect the position and are ready to represent the restaurant professionally.
