Restaurant Manager

Restaurant Manager

Carlisle Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant restaurant team, ensuring top-notch service and delicious food.
  • Company: Join Dobbies, a historic garden centre with a passion for hospitality.
  • Benefits: Enjoy generous leave, discounts, and access to financial wellbeing support.
  • Why this job: Make a real impact in a fun, fast-paced environment while developing your career.
  • Qualifications: Experience in restaurant management and a love for customer service.
  • Other info: Be part of a diverse team committed to excellence and community.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants – delivering tasty food, maintaining high operational standards and smashing commercial targets.

Responsibilties

  • Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation
  • Lead an engaged team, focused on delivering a great customer experience and making it work for our customer
  • Ensure strict compliance with health and safety regulations at all times
  • Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers
  • Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas
  • Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business
  • Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues

Who We Are Looking For

  • You’ll bring a passion for hospitality with proven experience of restaurant management
  • Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
  • A proven ability to manage stock controls and strict adherence to health & safety regulations
  • Ability to identify training needs. You\’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
  • Adaptability. You\’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
  • Positivity managing change, you\’ll lead the team through each season with care and motivation to deliver the best
  • Can demonstrate our values at all times – we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers

What We Offer

  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
  • Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
  • Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
  • Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
  • Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
  • Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers

About Us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

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Restaurant Manager employer: Dobbies Garden Centres

At Dobbies, we pride ourselves on being an exceptional employer, offering our Restaurant Managers a vibrant work culture where passion for hospitality meets a commitment to excellence. With generous benefits including uncapped discounts, access to financial wellbeing support, and continuous development opportunities through Dobbies Academy, we empower our team to thrive in a dynamic environment. Join us in creating memorable experiences for our customers while enjoying a supportive atmosphere that celebrates teamwork and personal growth.
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Contact Detail:

Dobbies Garden Centres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Manager

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what events they host. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your responses to common interview questions, especially those related to customer service and team management. Use specific examples from your past experience to demonstrate how you've handled challenges and led a team effectively.

✨Tip Number 3

Don’t forget to ask questions during your interview! This shows your enthusiasm and helps you understand if the role is right for you. Ask about their approach to training and development, or how they celebrate team successes.

✨Tip Number 4

After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and reinforces your interest in the position. And remember, apply through our website for the best chance!

We think you need these skills to ace Restaurant Manager

Customer Experience Management
Team Leadership
Operational Management
Health and Safety Compliance
Stock Management
Event Coordination
Communication Skills
Commercial Awareness
Budget Management
Training and Coaching
Adaptability
Change Management
Problem-Solving Skills
Positive Attitude

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your enthusiasm and how you've made a positive impact in previous roles.

Be Specific About Your Experience: We want to know what you've done! Detail your past restaurant management experience, focusing on how you’ve led teams, managed stock, and ensured compliance with health and safety regulations. The more specific, the better!

Tailor Your Application: Make sure to customise your application to match our values and the job description. Use keywords from the listing to show us you understand what we’re looking for and how you fit into our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Dobbies Garden Centres

✨Know Your Stuff

Before the interview, make sure you’re familiar with the restaurant's menu and any seasonal events they host. This shows your passion for hospitality and helps you discuss how you can enhance the customer experience.

✨Showcase Your Leadership Skills

Be ready to share examples of how you've successfully led a team in the past. Highlight your ability to motivate staff and ensure compliance with health and safety regulations, as this is crucial for the role.

✨Demonstrate Commercial Awareness

Prepare to discuss how you’ve managed budgets and driven sales in previous roles. Think of specific strategies you’ve implemented to improve profitability and reduce wastage, as these are key aspects of the job.

✨Emphasise Adaptability

In a fast-paced environment like a restaurant, things can change quickly. Share examples of how you’ve adapted to new challenges or changing priorities, and how you keep your team motivated during transitions.

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