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For Companies At a Glance
- Tasks: Lead a vibrant restaurant team, ensuring top-notch service and delicious food.
- Company: Join Dobbies, a historic garden centre with a passion for hospitality.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Other info: Be part of a diverse team committed to excellence and community engagement.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Experience in restaurant management and a love for customer service.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants – delivering tasty food, maintaining high operational standards and smashing commercial targets.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation
- Lead an engaged team, focused on delivering a great customer experience and making it work for our customer
- Ensure strict compliance with health and safety regulations at all times
- Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers
- Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas
- Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business
- Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues
What We Are Looking For
- You’ll bring a passion for hospitality with proven experience of restaurant management
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
- A proven ability to manage stock controls and strict adherence to health & safety regulations
- Ability to identify training needs. You\\\’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
- Adaptability. You\\\’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
- Positivity managing change, you\\\’ll lead the team through each season with care and motivation to deliver the best
- Can demonstrate our values at all times – we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
What We Offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About Us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
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Restaurant Manager employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dobbies' social media and website. Understanding their values and vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your pitch! Be ready to share your passion for hospitality and how your experience aligns with the role. Highlight specific examples of how you've led teams and improved customer experiences in the past.
✨Tip Number 3
Show off your adaptability! In the fast-paced restaurant world, things change quickly. Be prepared to discuss times when you've successfully managed change or tackled unexpected challenges head-on.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you gauge if Dobbies is the right place for you. Ask about team dynamics, training opportunities, or upcoming events that you could be involved in.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your passion and how it aligns with our values at Dobbies.
Be Specific About Your Experience: We want to know what you've done in previous roles. Mention your experience in managing teams, stock controls, and ensuring health and safety compliance. The more details you provide, the better we can see how you fit into our team!
Tailor Your Application: Make sure to customise your application to reflect the responsibilities and skills mentioned in the job description. Show us how your background makes you the perfect fit for overseeing our fast-paced restaurant operations.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dobbies Garden Centres
✨Know Your Stuff
Before the interview, brush up on your knowledge of restaurant management. Familiarise yourself with key concepts like stock control, health and safety regulations, and customer service excellence. This will show that you're not just passionate about hospitality but also well-informed.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams. Think of specific examples where you motivated your team or improved their performance. Highlight how you can create a positive work environment and ensure everyone is engaged in delivering a fantastic customer experience.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a busy service or dealing with a dissatisfied customer. Prepare your responses by thinking through how you would manage these scenarios effectively while maintaining high operational standards.
✨Emphasise Your Adaptability
In the fast-paced world of restaurant management, adaptability is key. Be prepared to share examples of how you've successfully navigated changes in priorities or regulations. This will demonstrate your ability to thrive in a dynamic environment and lead your team through transitions.