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- Tasks: Deliver exceptional customer service and assist with various transactions in our restaurant.
- Company: Dobbies Garden Centres, a leading garden retailer with a rich history since 1865.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Join a passionate team, gain valuable skills, and contribute to a welcoming community atmosphere.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Part-time role with opportunities for growth and development through Dobbies Academy.
Restaurant Customer Advisor All Days & Times
Join to apply for the Restaurant Customer Advisor All Days & Times role at Dobbies Garden Centres
Restaurant Customer Advisor All Days & Times
1 day ago Be among the first 25 applicants
Join to apply for the Restaurant Customer Advisor All Days & Times role at Dobbies Garden Centres
Our Restaurant Customer Advisors play an essential role in delivering and exceptional customer experience across our Restaurants – delivering tasty food, ensuring food hygience and driving sales.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
- Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements
- Working with your team to maintain the cleanliness and upkeep of your store
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service– an ideal opportunity to gain more skills and experience
Who We Are Looking For
- You have a passion for delivering a great customer experience, serving everyone with a smile
- Experience within a customer facing role and have a passion for working within hospitality
- You work well within a team, builds relationships and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hardworking attitude along with you
- You are eager to learn new skills and gain new experiences
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times – we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
What We Offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About Us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
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Industries
Retail
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Restaurant Customer Advisor All Days & Times employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Customer Advisor All Days & Times
✨Tip Number 1
Familiarise yourself with Dobbies Garden Centres and their values. Understanding their commitment to customer service and community engagement will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your passion for hospitality and customer service in your interactions. Whether it's through networking or during the interview process, demonstrating your enthusiasm for creating a great customer experience can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences. Think of specific examples where you successfully handled customer queries or contributed to a positive dining experience, as this will highlight your suitability for the role.
✨Tip Number 4
Be ready to demonstrate your teamwork skills. Since the role involves working closely with others, sharing examples of how you've collaborated effectively in past roles can show that you're a great fit for the Dobbies team.
We think you need these skills to ace Restaurant Customer Advisor All Days & Times
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Use specific examples that demonstrate your ability to deliver great customer experiences, as this is a key requirement for the role.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and working in a fast-paced environment. Mention your enthusiasm for Dobbies Garden Centres and how you align with their values, such as teamwork and commitment to customer satisfaction.
Showcase Relevant Skills: In your application, emphasise skills that are particularly relevant to the role, such as communication, teamwork, and problem-solving. Highlight any experience you have with food hygiene or dietary requirements, as these are important aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are essential in a customer-facing role.
How to prepare for a job interview at Dobbies Garden Centres
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the role's focus on creating a great customer experience.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you contributed to a team's success or helped resolve conflicts, showcasing your ability to work well in a fast-paced environment.
✨Know the Menu and Products
Familiarise yourself with the restaurant's menu and any special dietary options they offer. Being knowledgeable about the products will not only impress your interviewers but also show that you're ready to assist customers with their queries effectively.
✨Emphasise Your Adaptability
The job requires flexibility in various roles, so be ready to discuss how you handle change and adapt to new situations. Share instances where you've successfully taken on different responsibilities or thrived in a busy environment, demonstrating your readiness for the dynamic nature of the role.
