Payroll And Reward Manager

The Pay & Reward Manager will lead the accurate, timely and compliant delivery of payroll across the

company (approx. 3000+ employees). The role partners with People, Finance and operational leaders,

leads the payroll team and ensures colleagues receive a reliable payroll service.

Key Responsibilities

Payroll delivery and control

• Own the end-to-end payroll process, ensuring reporting, processing, payments and statutory
• submissions are accurate and completed to deadline.
• Maintain robust controls, reconciliations, approvals, audit trails and segregation of duties.
• Partner with Finance to support payroll accounting, forecasting, reconciliations and year-end
• requirements.

Reward and benefits

• Develop and deliver the pay and reward roadmap in line with business priorities, colleague needs
• and affordability.
• Lead annual pay review activity, including market benchmarking, job evaluation, salary structures,
• modelling, governance and implementation.
• Monitor National Minimum Wage risk and carry out gender pay gap reporting.
• Manage employee benefits and external provider relationships, including pensions, life assurance
• and income protection.
• Work with HR to build clear reward communications that help colleagues understand and value their
• total reward package.
• Manage annual bonus and incentive schemes, including administration, governance, calculations,
• communications and payment processes.
• Develop and maintain total reward statements and reward communications to increase colleague
• understanding and engagement.

Compliance, systems and data

• Ensure compliance with payroll, tax, pensions, benefits, data protection and employment legislation,
• working effectively with HMRC, pension providers and advisers.
• Maintain accurate payroll procedures and documentation.
• Manage annual P11D and benefits-in-kind reporting requirements and ensure timely submission
• and employee communications.
• Own payroll system governance, coordinate testing and upgrades, and ensure integrations remain
• secure, controlled and fit for purpose.
• Produce accurate management information and insight on pay, benefits, payroll performance, cost
• and risk.
• Drive a prioritised programme of continuous improvement across processes, systems and colleague
• self-service.

Leadership and service

• Lead, coach and develop the payroll team (3 direct reports), setting clear objectives and creating an
• inclusive, accountable and supportive working environment.
• Deliver a best-in-class colleague service through dependable payroll delivery, clear service
• standards and timely resolution of issues.
• Build trusted relationships with People, Finance, Store Operations and senior leaders.
• Equip store colleagues with practical guidance to ensure accurate payroll compliance.
• Handle sensitive personal and pay information with discretion, sound judgement and integrity.

About you

Essential experience and skills

• Strong working knowledge of PAYE, National Insurance, statutory payments, pensions and National
• Experience of pay benchmarking, annual salary reviews and employee benefits.
• Proven people leadership, with the ability to coach and develop.
• Strong analytical and numerical skills.
• Attention to detail and the ability to translate complex information into clear recommendations.
• Excellent stakeholder management and communication skills.
• CIPP qualification, or equivalent professional payroll or reward accreditation.
• Experience in a fast-paced multi-site payroll environment.
• Experience delivering payroll transformation, system implementation or automation.

Measures of success

• The payroll runs smoothly with accurate and timely payments.
• Benefits are managed well and improvements are identified and managed.
• You have built strong relationships across the business.
• Managers and Stores are educated on payroll process and reporting.
• There are minimal payroll errors and queries.
• The team are meeting targets, motivated and feel supported.
• You have a good understanding of people management requirements, approachable and
• understanding and able to work with team members to find solutions to day-to-day issues.
• You have knowledge of business goals and how team will contribute to company success.
• The payroll team is engaged, capable and fosters an environment of continuous improvement.

Our offer

This is an opportunity to lead a critical colleague service and influence how Dobbies attracts, retains and rewards its people. You will join a collaborative Central Support Office team, with scope to improve processes, strengthen governance and build a reward proposition that supports our colleagues.