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For Companies At a Glance
- Tasks: Lead the horticulture department, driving sales and providing expert plant advice.
- Company: Join Dobbies, a historic garden centre retailer with a commitment to community and quality.
- Benefits: Enjoy flexible holidays, generous discounts, and financial wellbeing support.
- Why this job: Be part of a passionate team that values growth, customer experience, and teamwork.
- Qualifications: Horticultural expertise and retail management experience are essential.
- Other info: Opportunity for personal development through Dobbies Academy and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
Our Horticulture Managers play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards, while working alongside the general manager to set a standard within our flagship department.
Responsibilities
- Oversee the horticulture department operations to maximise profitable sales and growth, creating a customer-focused environment.
- Provide expert advice and guidance on plant care, maintenance, and core gardening products.
- Inspire your team to deliver the best in-store experience by creating a positive customer journey.
- Collaborate with central support teams, maintaining excellent communication to enhance our business.
- Ensure compliance with health & safety regulations, caring for employee and customer welfare.
- As a senior management team member, undertake duty manager responsibilities, including key holder duties.
Who We Are Looking For
- Horticultural expertise with retail management experience.
- Commercial awareness, including understanding budgets, profitability, and driving sales.
- Ability to identify training needs and coach staff effectively to ensure a first-class customer experience and safe environment.
- Adaptability to changing priorities, workload, and regulations.
- Positive leadership to guide the team through each season with care and motivation.
- Demonstration of our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus.
What We Offer
- Generous annual leave entitlement with flexible holiday scheduling.
- Uncapped store discounts: 50% off in restaurants, 25% off in the Garden Centre, and 10% off in food halls.
- Access to Wagestream for financial wellbeing support, including early earnings access, savings, and advice.
- Support from Retail Trust: confidential support, virtual GP, free counseling, and retail rewards.
- Development opportunities through Dobbies Academy and eLearning platforms.
- A passionate, diverse, and committed team culture.
About Us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. We celebrate garden living year-round, showcasing our own and branded products, services, and concession partners. Many stores feature a restaurant or coffee shop, offering a relaxed environment for refreshments and meals. We host events, community activities, and support a national charity partner. We are dedicated to being a great place to work, encouraging colleagues to be their best and celebrate success together.
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Horticulture Manager employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Horticulture Manager
✨Tip Number 1
Familiarise yourself with the latest horticultural trends and products. Being knowledgeable about current gardening practices and popular plants will help you stand out during interviews, as you'll be able to demonstrate your expertise and passion for the industry.
✨Tip Number 2
Network with professionals in the horticulture and retail management sectors. Attend local gardening events or workshops to connect with others in the field. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Since the role requires positive leadership, think of examples from your past experiences where you've successfully inspired a team or improved customer service.
✨Tip Number 4
Research Dobbies' values and culture thoroughly. Understanding their commitment to teamwork, continuous improvement, and customer focus will allow you to align your responses during interviews, showing that you're a great fit for their team.
We think you need these skills to ace Horticulture Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your horticultural expertise and retail management experience. Emphasise any relevant achievements in driving sales and customer loyalty, as well as your ability to coach and inspire a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for gardening and customer service. Mention specific examples of how you've created positive customer experiences in previous roles and how you align with the company's values of teamwork and continuous improvement.
Showcase Your Leadership Skills: Demonstrate your leadership abilities by providing examples of how you've motivated teams in the past. Discuss your approach to training staff and ensuring compliance with health and safety regulations, which are crucial for this role.
Highlight Commercial Awareness: Illustrate your understanding of budgets and profitability in your application. Provide examples of how you've successfully driven sales in previous positions, showcasing your commercial awareness and strategic thinking.
How to prepare for a job interview at Dobbies Garden Centres
✨Show Your Horticultural Expertise
Be prepared to discuss your knowledge of plants and gardening. Highlight any relevant experience you have in horticulture, and be ready to provide specific examples of how you've helped customers with plant care and maintenance.
✨Demonstrate Leadership Skills
As a Horticulture Manager, you'll need to inspire your team. Share examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach staff to deliver excellent customer service.
✨Understand the Business Side
Familiarise yourself with retail management concepts such as budgets and profitability. Be ready to discuss how you've driven sales in previous roles and how you plan to maximise growth in the horticulture department.
✨Emphasise Adaptability
The role requires adaptability to changing priorities and regulations. Prepare to share instances where you've successfully navigated change in a fast-paced environment, demonstrating your flexibility and problem-solving skills.
