Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and tasty food.
- Company: Join a passionate and diverse team at Dobbies.
- Benefits: Enjoy generous discounts, annual leave, and access to financial wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while having fun with your team.
- Qualifications: Experience in customer service and a passion for hospitality.
- Other info: Opportunities for personal development through Dobbies Academy.
The predicted salary is between 22000 - 26000 £ per year.
Our Restaurant Team Leaders play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene and mentoring our Restaurant Customer Advisors whilst supporting the management team.
Responsibilities
- Supporting and coaching other members of staff and deputising for management in their absence.
- Giving great customer service by helping customers with various transactions across the restaurant.
- Work alongside the team, ensuring staff efficiency, covering all stations effectively and ensuring a high level of service is being offered to our customers by all staff.
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.
- Ensuring compliance and adherence to the Restaurant Operational procedures are kept, monitoring standards, and ensuring the team follow company guidelines.
- Offering a helping hand with customer queries through high-quality product knowledge as well as allergies and dietary requirements.
- Working with your team to maintain the cleanliness and upkeep of the restaurant.
- Some keyholder responsibilities may be required.
Who we are looking for
- You’ll have a passion for food and hospitality and for delivering a great customer experience, serving everyone with a smile.
- Experience within a customer facing role and a passion for hospitality, as well as supervisory experience.
- Relevant food safety qualifications are an advantage but not essential.
- You work well within a team, build relationships, and have fun, whilst celebrating success.
- You show up to work on time, well presented and bring your can do and hardworking attitude along with you.
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment.
- Can demonstrate our values at all times - we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
Restaurant Team Leader in Glasgow employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Leader in Glasgow
✨Tip Number 1
Get to know the restaurant scene! Visit local spots, chat with staff, and understand what makes a great dining experience. This will help you stand out in interviews by showing your passion for hospitality.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios with friends or family to boost your confidence. Remember, it’s all about delivering that exceptional experience we value at StudySmarter.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or attend local events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Restaurant Team Leader in Glasgow
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through! Share experiences that highlight your customer service skills and how you enjoy making people smile.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities of the Restaurant Team Leader role. Mention any relevant supervisory experience and how you can support and coach your team effectively.
Highlight Your Team Spirit: We’re all about teamwork at StudySmarter, so be sure to showcase your ability to work well with others. Share examples of how you've built relationships and celebrated successes in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Dobbies Garden Centres
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu and any special dietary options. Being able to discuss the dishes confidently will impress your interviewers and show that you’re ready to help customers with their queries.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this will highlight your passion for hospitality and your ability to create a great experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to share experiences where you’ve successfully worked with others. Talk about how you’ve supported colleagues or contributed to a positive team environment, as this aligns with the company’s values.
✨Be Ready to Discuss Food Safety
Even if you don’t have formal food safety qualifications, it’s important to show that you understand the basics of food hygiene. Brush up on key practices and be prepared to discuss how you would ensure compliance in the restaurant.