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- Tasks: Enhance customer experience and promote membership benefits in a vibrant garden retail environment.
- Company: Leading garden centre retailer in Gillingham with a focus on teamwork.
- Benefits: Generous holiday entitlement, employee discounts, wellness programs, and development opportunities.
- Why this job: Join a passionate team and make a difference in customer service every day.
- Qualifications: Passion for customer service and teamwork skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading garden centre retailer in Gillingham is seeking a Retail Customer Advisor to enhance the customer experience.
Responsibilities include:
- Providing great service across the store
- Promoting membership benefits
- Assisting with various operational tasks
An ideal candidate is passionate about customer service and enjoys working in a team.
The position offers generous benefits including:
- Holiday entitlement
- Employee discounts
- Access to wellness programs
- Development opportunities
Customer Experience Associate - Garden Retail & Team Growth in Gillingham employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Associate - Garden Retail & Team Growth in Gillingham
✨Tip Number 1
Get to know the company! Research the garden centre and its values. When you walk in for an interview, show us that you’re not just another candidate but someone who genuinely cares about enhancing the customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories during your chat with us, so be ready to share how you can bring that passion to our team.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows us that you take the opportunity seriously and are ready to represent our brand in the best light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re enthusiastic about the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Customer Experience Associate - Garden Retail & Team Growth in Gillingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We love candidates who genuinely care about enhancing the customer experience!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences that align with the role. Mention any previous retail or team experience you have, as we’re looking for someone who can fit right into our garden centre family.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Customer Experience Associate role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dobbies Garden Centres
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've provided excellent service in the past, especially in retail settings. This will show that you understand the importance of enhancing the customer experience.
✨Familiarise Yourself with the Company
Do a bit of research on the garden centre retailer. Understand their values, products, and what makes them stand out in the market. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role.
✨Show Your Team Spirit
Since teamwork is key for this position, think of examples where you've successfully worked as part of a team. Highlight your ability to collaborate and support your colleagues, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how they measure customer satisfaction. It shows you're engaged and eager to learn more about the role.
