At a Glance
- Tasks: Lead store operations, drive sales, and create an amazing customer experience.
- Company: Dobbies, a historic garden centre retailer with a passion for plants.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Join a diverse team committed to growth and success.
- Why this job: Make a real impact in a vibrant community-focused company.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our General Managers play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.
Responsibilities
- Take full ownership of the store management, ensuring everything is in place to hit commercial targets with responsive management of budgets and cost controls.
- Overseeing the complete business operation, maximising profitable sales and growth while creating a unique customer focused environment.
- Taking the lead in creating a great place to work for everyone on a day-to-day basis whilst thinking ahead to ensure your team have a development journey with Dobbies.
- Sparking your team's passion for delivering the best customer experience possible by creating a brilliant customer journey.
- Observing your team's service levels, identifying ways they can improve and finding the best way to suit that individual in coaching them to improve.
- Working closely with our central support teams, maintaining excellent communication, stock supply and response.
- Ensuring all compliance with health and safety regulations.
The Dobbies team are passionate, diverse and committed to making it work for our customers.
About Us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
General Manager employer: Dobbies Garden Centres
At Dobbies, we pride ourselves on being a fantastic employer, offering our General Managers the opportunity to lead a passionate team in a vibrant retail environment. With a strong focus on employee development, we provide tailored growth opportunities and foster a supportive culture that celebrates success and teamwork. Located across the UK, our stores not only offer a unique customer experience but also a welcoming atmosphere where employees can thrive and make a meaningful impact in their communities.
