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- Tasks: Deliver exceptional customer service and maintain store standards in a vibrant garden centre.
- Company: Leading garden centre retailer in Dundee with a focus on team growth.
- Benefits: Generous leave, uncapped discounts, and support for financial wellbeing.
- Why this job: Join a passionate team and enhance customer experiences in a fast-paced environment.
- Qualifications: Eagerness to learn and a passion for customer experience.
- Other info: Great opportunity for personal growth and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
A leading garden centre retailer in Dundee is seeking Retail Customer Advisors to deliver exceptional customer service and maintain store standards. You will drive sales via customer interactions, provide product knowledge, and work within a team-oriented environment.
Ideal candidates are passionate about customer experience, eager to learn, and thrive in a fast-paced atmosphere.
The role offers generous leave, uncapped discounts, and support for financial wellbeing.
Customer Experience Associate - Garden Retail & Team Growth in Dundee employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Associate - Garden Retail & Team Growth in Dundee
✨Tip Number 1
Get to know the company! Research the garden centre and its values. When you walk in for an interview, show us that you understand what makes them tick and how you can contribute to their customer experience goals.
✨Tip Number 2
Practice your product knowledge! Brush up on common garden products and trends. Being able to chat confidently about plants or tools will impress us and show that you're ready to drive sales through customer interactions.
✨Tip Number 3
Show your passion for customer service! During interviews, share stories of how you've gone above and beyond for customers in the past. We love candidates who are eager to learn and thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team and contributing to our mission of exceptional customer service.
We think you need these skills to ace Customer Experience Associate - Garden Retail & Team Growth in Dundee
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our focus on exceptional service.
Highlight Teamwork Skills: Since we thrive in a team-oriented environment, make sure to mention your ability to work well with others. Give examples of how you've collaborated with colleagues in the past to achieve common goals or improve customer satisfaction.
Demonstrate Product Knowledge: Even if you’re not an expert in garden retail yet, show us your eagerness to learn about products. Mention any previous experience with similar products or your willingness to dive into learning about our offerings to better assist customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you can easily keep track of your application status.
How to prepare for a job interview at Dobbies Garden Centres
✨Know Your Products
Familiarise yourself with the products offered by the garden centre. Being able to discuss plants, tools, and gardening techniques will show your passion for the role and help you connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your commitment to enhancing the customer experience.
✨Emphasise Teamwork
Since the role involves working in a team-oriented environment, be ready to discuss your experiences collaborating with others. Highlight how you contribute to a positive team dynamic and support your colleagues.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
