Dobbies Garden Centres in Edinburgh is hiring a Customer Service Advisor to deliver outstanding multi-channel service and build lasting customer relationships. You'll join a close-knit team at our Central Support Office in Lasswade, working five days out of seven with weekend shifts on a rota.
The role focuses on resolving queries first time, handling complaints, maintaining loyalty records, and supporting delivery and social media interactions, with a strong emphasis on accuracy and customer
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Customer Experience Specialist - Edinburgh employer: Dobbies Garden Centres
At Dobbies, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment in our Central Support Office in Lasswade. As a Packing & Dispatch Assistant, you'll enjoy generous benefits such as 33 annual leave days, substantial discounts across our stores, and access to professional development through Dobbies Academy. We foster a culture of teamwork and continuous improvement, ensuring that every employee feels valued and empowered to grow within the company.
