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- Tasks: Deliver outstanding customer service and maintain a welcoming restaurant environment.
- Company: Leading garden centre retailer in Chester-le-Street with a focus on customer experience.
- Benefits: Competitive perks and opportunities to develop new skills.
- Why this job: Join a vibrant team and make a difference in customers' dining experiences.
- Qualifications: Passion for customer service and experience in hospitality preferred.
- Other info: Fast-paced environment perfect for skill development and growth.
The predicted salary is between 1200 - 1600 £ per month.
A leading garden centre retailer in Chester-le-Street is seeking a Restaurant Customer Advisor to provide exceptional service and maintain the restaurant's standards. You will engage with customers, drive sales through promoting membership benefits, and support a clean and welcoming environment.
Ideal candidates possess a passion for customer service and hospitality experience, thriving in a fast-paced atmosphere. The role includes various responsibilities on the shop floor, making it a great opportunity to develop new skills. Competitive perks are offered.
Restaurant Guest Experience Champion in Chester-le-Street employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Guest Experience Champion in Chester-le-Street
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the garden centre and its restaurant. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being a part of it.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the restaurant's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Restaurant Guest Experience Champion in Chester-le-Street
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond for customers in the past. We love to see that passion!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in hospitality. Mention any roles where you’ve thrived in a fast-paced environment, as this is key for us at StudySmarter.
Keep It Clean and Professional: Just like we maintain a clean and welcoming restaurant, your application should be tidy too! Use clear formatting, check for typos, and ensure it’s easy to read. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dobbies Garden Centres
✨Know Your Customer Service Stuff
Brush up on your customer service skills and be ready to share specific examples of how you've gone above and beyond for customers in the past. Think about situations where you turned a negative experience into a positive one – this will show your passion for hospitality.
✨Familiarise Yourself with the Brand
Do a bit of homework on the garden centre retailer. Understand their values, what they offer, and how they engage with customers. This knowledge will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
✨Show Off Your Sales Skills
Since driving sales is part of the role, prepare to discuss how you've successfully promoted products or services in previous jobs. Think of creative ways you can encourage customers to sign up for membership benefits and how you can enhance their overall experience.
✨Be Ready for a Fast-Paced Environment
The restaurant setting can get busy, so be prepared to talk about how you handle pressure. Share examples of times when you thrived in a fast-paced atmosphere, showcasing your ability to multitask and maintain high standards even when things get hectic.
