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For Companies At a Glance
- Tasks: Deliver excellent customer service and support the warehouse team with deliveries.
- Company: Join Dobbies Garden Centres, a passionate and diverse team since 1865.
- Benefits: Enjoy generous discounts, annual leave, and access to financial wellbeing support.
- Why this job: Gain valuable skills in a fast-paced environment while working with a fun team.
- Qualifications: Retail experience and a can-do attitude; forklift licence is a plus.
- Other info: Thriving culture focused on teamwork and celebrating success.
Join to apply for the Warehouse Assistant role at Dobbies Garden Centres.
Responsibilities:
- Giving great customer service by helping customers with various transactions across the store.
- Supporting the warehouse team by booking in and receiving deliveries, whilst maintaining warehouse standards.
- Ensuring all store equipment is well looked after.
- Working with your team to maintain the cleanliness and upkeep of your store.
- Working on the shopfloor and other areas of the store as and when required, which may include working stock, cash handling, till work, take to care deliveries, and restaurant service – an ideal opportunity to gain more skills and experience.
Who We Are Looking For:
- You have a passion for delivering a great customer experience, serving everyone with a smile.
- You’ll bring operations expertise with experience in retail and an understanding of stock processes and systems – a relevant forklift truck licence would be ideal.
- You work well within a team, build relationships, and have fun whilst celebrating success.
- You show up to work on time, well presented and bring your can-do and hard-working attitude along with you.
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment.
- You can demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What We Offer:
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, with the ability to access earnings ahead of payday, save for the future and financial advice.
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About Us:
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Warehouse Assistant in Bury St Edmunds employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant in Bury St Edmunds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies Garden Centres. Understand their values and what makes them tick. This way, you can show off your passion for gardens and customer service during your chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like how you handle busy environments or work in a team. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Dress to impress! Make sure you show up looking sharp and professional. First impressions matter, and being well-presented shows that you care about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Warehouse Assistant role.
We think you need these skills to ace Warehouse Assistant in Bury St Edmunds
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We love candidates who can bring a smile and create a great experience for our customers, so share specific examples of how you've done this in the past!
Demonstrate Team Spirit: We’re all about teamwork here at Dobbies! In your application, mention times when you’ve worked well with others. Whether it’s in retail or another setting, showing that you can build relationships and celebrate success with your team will definitely catch our eye.
Be Clear About Your Experience: If you have experience with stock processes or a forklift truck licence, make sure to include that in your application. We want to see how your skills align with what we’re looking for, so don’t hold back on sharing your relevant expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Warehouse Assistant role. Plus, it’s super easy to do!
How to prepare for a job interview at Dobbies Garden Centres
✨Know the Role Inside Out
Before your interview, make sure you understand the Warehouse Assistant role thoroughly. Familiarise yourself with the responsibilities like customer service, stock processes, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since delivering great customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to maintain a positive attitude and work well under pressure will resonate well with the interviewers.
✨Demonstrate Team Spirit
Dobbies values teamwork, so be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team’s success or helped resolve conflicts. This will illustrate that you’re not just a lone wolf but someone who thrives in a team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if Dobbies is the right fit for you.
