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- Tasks: Inspire customers with your plant knowledge and help them create their dream gardens.
- Company: Join a leading garden centre retailer with a focus on growth and teamwork.
- Benefits: Enjoy a supportive work culture, flexible hours, and employee discounts.
- Why this job: Share your passion for plants while helping others thrive in their gardening journey.
- Qualifications: Customer service experience and a love for horticulture are essential.
- Other info: Be part of a vibrant team dedicated to enhancing customer experiences.
The predicted salary is between 28800 - 43200 £ per year.
A leading garden center retailer is seeking Horticulture Customer Advisors to enhance customer experience and drive sales. This role involves delivering inspirational gardening standards, assisting customers with product knowledge, and maintaining high departmental standards.
Ideal candidates are those with a passion for plants and experience in customer service, fostering teamwork within a supportive work culture focused on growth and well-being.
Horticulture Customer Advisor — Plant Enthusiast & Growth in Andover employer: Dobbies Garden Centres
Contact Detail:
Dobbies Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Horticulture Customer Advisor — Plant Enthusiast & Growth in Andover
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your passion for plants and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer choose the right plant or solve a gardening problem. Being prepared will help you shine during interviews.
✨Tip Number 3
Network with fellow plant enthusiasts! Join gardening groups or forums to connect with others in the industry. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for horticulture. Plus, it shows you're serious about joining our team and contributing to our growth.
We think you need these skills to ace Horticulture Customer Advisor — Plant Enthusiast & Growth in Andover
Some tips for your application 🫡
Show Your Passion for Plants: When writing your application, let your love for horticulture shine through! Share any personal experiences or stories that highlight your enthusiasm for gardening and how it drives you to help customers.
Highlight Customer Service Skills: Make sure to emphasise your experience in customer service. We want to see how you've gone above and beyond to assist customers in the past, as this is key to enhancing their experience at our garden centre.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Horticulture Customer Advisor. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dobbies Garden Centres
✨Know Your Plants
Brush up on your plant knowledge before the interview. Be ready to discuss different types of plants, their care requirements, and any gardening tips you might have. This will show your passion for horticulture and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to enhance the customer experience, which is key for this role.
✨Emphasise Teamwork
Since teamwork is important in this role, be ready to share instances where you collaborated effectively with others. Highlight how you contributed to a positive work culture and supported your colleagues, as this aligns with the company’s values.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the company’s approach to growth and well-being, or ask how they support their employees in developing their horticultural skills. This shows your genuine interest in the role and the company.
