Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Dobbies, a leading garden centre retailer with a rich history.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Other info: Be part of a diverse team committed to making a positive impact.
- Why this job: Gain valuable experience while working in a fun, fast-paced team atmosphere.
- Qualifications: Passion for customer service and teamwork; previous retail experience is a plus.
The predicted salary is between 12 - 12 £ per hour.
Our Retail Customer Advisors play an essential role in delivering an exceptional customer experience across our stores - driving sales, promoting customer loyalty and ensuring high department standards.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
- Offering a helping hand with customer queries through great product knowledge
- Working with your team to maintain the cleanliness and upkeep of your store
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, take to car deliveries, stock control routines, restaurant services - an ideal opportunity to gain more skills and experience
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile
- Experience within a customer facing role
- You work well within a team, build relationships and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hardworking attitude along with you
- You are eager to learn new skills and gain new experiences
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Stream support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About us
At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Retail Customer Advisor in Belfast employer: Dobbies Garden Centres Plc
Contact Detail:
Dobbies Garden Centres Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advisor in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand their values and what makes them tick. This way, you can show off your passion for gardens and customer service during your chat.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like how you handle customer queries or work in a team. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Dress to impress! Make sure you show up looking sharp and professional. First impressions matter, especially in retail where presentation is key. Plus, it shows you care about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Customer Advisor in Belfast
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer-facing roles. We want to see how you've gone above and beyond to deliver great service, so share those stories!
Be Yourself: Let your personality shine through in your application. We’re looking for team players who can bring a smile and a positive attitude, so don’t be afraid to show us who you are!
Tailor Your Application: Read the job description carefully and tailor your application to match. Use keywords from the listing to demonstrate that you understand what we’re looking for in a Retail Customer Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Dobbies Garden Centres Plc
✨Know Your Stuff
Familiarise yourself with Dobbies' products and services. Being able to chat confidently about the benefits of the Dobbies Club membership or the latest garden trends will show your passion for the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what they’re looking for in a Retail Customer Advisor.
✨Team Spirit is Key
Dobbies values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate, celebrate successes, and maintain a positive atmosphere in a busy environment.
✨Dress to Impress
First impressions matter! Make sure you arrive on time, dressed smartly, and ready to showcase your can-do attitude. A polished appearance reflects your professionalism and respect for the opportunity.