Warehouse Team Leader

Warehouse Team Leader

Gillingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic warehouse team, ensuring smooth operations and top-notch customer experience.
  • Company: Join Dobbies, a leading garden centre retailer with a rich history and vibrant culture.
  • Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
  • Why this job: Gain valuable skills in a fast-paced environment while making a real impact on customer satisfaction.
  • Qualifications: Supervisory experience, strong planning skills, and a passion for teamwork and customer service.
  • Other info: Be part of a diverse team that celebrates success and promotes personal growth.

The predicted salary is between 28800 - 43200 £ per year.

Our Warehouse Team Leaders play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty and maintaining high warehouse standards, whilst assisting the management team.

Responsibilities

  • Unloading deliveries, checking incoming stock and arranging items correctly
  • Maintaining the housekeeping of the warehouse and yard, ensuring it is kept safe and tidy
  • Overseeing the warehouse operations to maintain standards and stock control
  • Supervision and monitoring of stock processes and procedures
  • Working closely with the management team and staff members to maintain excellent communication and feedback, whilst highlighting any issues
  • Supporting and coaching other staff members and deputising for the stock controller in their absence
  • You will also work on the shopfloor and other areas of the store as and when required, this may include take to car deliveries, stock control routines, assisting with heavy lifting – an ideal opportunity to gain more skills and experience
  • Some key holder responsibilities may be required

Who we are looking for

  • You will be passionate about delivering the best possible experience for our customers and enjoy working in a busy, fast-paced environment
  • You have strong planning, prioritisation and problem solving skills
  • Supervisory experience with the ability to identify training needs and provide feedback to the management team
  • You\’ll bring operations expertise with experience in retail and an understanding of stock processes and systems – a relevant forklift truck license would be ideal
  • You work well within a team, build relationships, and have fun, whilst celebrating success
  • You show up to work on time, well presented and bring your can do and hard working attitude along with you
  • You are eager to learn new skills and gain new experiences
  • Can demonstrate our values at all times – we\’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers

What we offer

  • Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
  • Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
  • Access to Wagestream – support your financial wellbeing, with the ability to access earnings ahead of pay day, save for future and financial advice
  • Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
  • Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
  • Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers

About us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products,concession partners and services. We champion garden living all-year-round.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

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Warehouse Team Leader employer: Dobbies Garden Centres Ltd

At Dobbies, we pride ourselves on being an exceptional employer, offering our Warehouse Team Leaders a vibrant and supportive work culture that values teamwork and personal growth. With generous benefits such as uncapped discounts, access to financial wellbeing resources, and continuous development opportunities through the Dobbies Academy, we empower our employees to thrive in a fast-paced retail environment while making a meaningful impact on customer experiences. Join us in celebrating our passion for gardens and community, where every team member is encouraged to be their best self and contribute to our shared success.
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Contact Detail:

Dobbies Garden Centres Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Warehouse Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, check out Dobbies' social media and website. Understanding their values and what makes them tick will help you connect during the chat.

✨Tip Number 2

Practice your answers to common interview questions. Think about how your experience aligns with the role of Warehouse Team Leader. We want to hear about your problem-solving skills and how you’ve led a team before!

✨Tip Number 3

Show off your passion for customer service! Dobbies is all about delivering great experiences, so be ready to share examples of how you've gone above and beyond for customers in the past.

✨Tip Number 4

Don’t forget to ask questions! This shows you're genuinely interested in the role and the company. Ask about team dynamics or how they celebrate success – it’s a great way to engage with the interviewers.

We think you need these skills to ace Warehouse Team Leader

Supervisory Skills
Planning Skills
Prioritisation Skills
Problem-Solving Skills
Communication Skills
Teamwork
Stock Control
Operations Expertise
Forklift Truck License
Coaching Skills
Attention to Detail
Customer Service Orientation
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for delivering top-notch customer experiences. Share examples of how you've gone the extra mile in previous roles, especially in fast-paced environments like retail.

Highlight Your Skills: Make sure to showcase your planning, prioritisation, and problem-solving skills. If you have supervisory experience or a forklift truck license, don’t forget to mention it – we love that!

Be Yourself: We want to know the real you! Use your application to reflect your personality and how you embody our values. Show us how you can bring a smile and work well within a team.

Apply Through Our Website: Ready to take the plunge? Head over to our website to submit your application. It’s the best way to ensure we get your details directly and can consider you for this exciting opportunity!

How to prepare for a job interview at Dobbies Garden Centres Ltd

✨Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of a Warehouse Team Leader. Familiarise yourself with stock processes, safety standards, and how to maintain a tidy warehouse. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Supervisory Skills

Be prepared to discuss your previous supervisory experience. Think of specific examples where you've identified training needs or provided feedback to team members. This will demonstrate your ability to lead and support others, which is crucial for this position.

✨Emphasise Teamwork and Communication

Since the role involves working closely with management and staff, highlight your teamwork skills. Share examples of how you've built relationships in past roles and maintained excellent communication. This will show that you can contribute to a positive work environment.

✨Bring Your Can-Do Attitude

Dobbies values a positive attitude and a willingness to learn. During the interview, express your eagerness to take on new challenges and develop your skills. A genuine enthusiasm for the role will make you stand out as a candidate who aligns with their values.

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