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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards while gaining valuable skills.
- Company: Join Dobbies, a leading garden centre retailer with a rich history since 1865.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Be part of a passionate team that values customer experience and celebrates success together.
- Qualifications: Retail experience and a forklift license are ideal; a positive attitude is essential.
- Other info: Opportunities for personal development through Dobbies Academy and a thriving team culture.
The predicted salary is between 24000 - 36000 £ per year.
Our Warehouse Assistants play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty and maintaining high warehouse standards.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store
- Supporting the warehouse team by booking in and receiving deliveries, whilst maintaining warehouse standards
- Ensuring all store equipment is well looked after
- Working with your team to maintain the cleanliness and upkeep of your store
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to care deliveries, restaurant service - an ideal opportunity to gain more skills and experience
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile
- You’ll bring operations expertise with experience in retail and an understanding of stock processes and systems - a relevant forklift truck license would be ideal
- You work well within a team, build relationships, and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hard working attitude along with you
- You are eager to learning new skills and gain new experiences
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times - we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in our Garden Centre and 10% off in our food halls
- Access to Wagestream - support your financial wellbeing, with the ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate diverse and committed to making it work for our customers
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Warehouse Assistant employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by Dobbies. Understanding their range will help you engage with customers effectively and demonstrate your passion for delivering great customer experiences.
✨Tip Number 2
Highlight any previous experience in retail or warehouse operations during your interactions. Be ready to discuss specific examples of how you've maintained high standards or improved processes in past roles.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Be prepared to share instances where you've successfully worked with others to achieve a common goal, as this aligns with Dobbies' values of being one team.
✨Tip Number 4
Demonstrate your eagerness to learn new skills. Mention any relevant training or certifications you have, such as a forklift truck license, and express your willingness to take on new challenges within the role.
We think you need these skills to ace Warehouse Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and warehouse operations. Emphasise any customer service roles you've had, as well as your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and teamwork. Mention specific examples of how you've contributed to a positive customer experience in previous roles.
Highlight Relevant Skills: In your application, clearly outline any skills that match the job description, such as stock management, cash handling, and any relevant certifications like a forklift truck license.
Show Enthusiasm: Convey your eagerness to learn and grow within the company. Mention your excitement about working in a team and contributing to the store's success, reflecting the company's values.
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Show Your Customer Service Skills
Since the role involves delivering great customer experiences, be prepared to share examples of how you've provided excellent service in the past. Highlight any specific situations where you went above and beyond for a customer.
✨Demonstrate Teamwork
This position requires working well within a team. Be ready to discuss your experience collaborating with others, how you handle conflicts, and how you celebrate team successes. Showing that you can contribute positively to a team dynamic is key.
✨Familiarise Yourself with Stock Processes
Understanding stock processes and systems is crucial for this role. Brush up on your knowledge of inventory management and be ready to discuss any relevant experience you have, especially if you hold a forklift truck license.
✨Emphasise Your Adaptability
The job may require you to work in various areas of the store, so it's important to demonstrate your ability to adapt to different tasks. Share examples of how you've successfully handled multiple responsibilities in a fast-paced environment.
