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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards while gaining diverse skills.
- Company: Join Dobbies, a leading garden centre retailer with a rich history since 1865.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Be part of a passionate team that values customer experience and personal growth.
- Qualifications: Retail experience preferred; forklift license is a plus. Bring a positive attitude and teamwork spirit.
- Other info: Opportunities for development through Dobbies Academy and a vibrant workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
Our Warehouse Assistants play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty and maintaining high warehouse standards.
- Giving great customer service by helping customers with various transactions across the store
- Supporting the warehouse team by booking in and receiving deliveries, whilst maintaining warehouse standards
- Ensuring all store equipment is well looked after
- Working with your team to maintain the cleanliness and upkeep of your store
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to care deliveries, restaurant service – an ideal opportunity to gain more skills and experience
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile
- You\’ll bring operations expertise with experience in retail and an understanding of stock processes and systems – a relevant forklift truck license would be ideal
- You work well within a team, build relationships, and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hard working attitude along with you
- You are eager to learning new skills and gain new experiences
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times – we\’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Wagestream – support your financial wellbeing, with the ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate diverse and committed to making it work for our customers
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products,concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
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Warehouse Assistant employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by Dobbies. Understanding their range will help you engage with customers more effectively and demonstrate your passion for delivering great customer service.
✨Tip Number 2
Highlight any previous experience in retail or warehouse environments during your conversations. Share specific examples of how you've contributed to team success or improved customer experiences in past roles.
✨Tip Number 3
Show enthusiasm for learning new skills, especially regarding stock processes and systems. Express your willingness to take on various roles within the store, as flexibility is key in a busy environment like Dobbies.
✨Tip Number 4
Demonstrate your teamwork skills by sharing instances where you've collaborated with others to achieve a common goal. Emphasising your ability to build relationships will resonate well with the values Dobbies upholds.
We think you need these skills to ace Warehouse Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Warehouse Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, customer service, and any stock management processes. Highlight any specific achievements or skills that demonstrate your ability to thrive in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering excellent customer service and your eagerness to learn new skills. Mention your teamwork abilities and how you embody the company's values, such as being part of one team and celebrating success.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Show Your Customer Service Skills
Since the role involves delivering great customer service, be prepared to share examples of how you've helped customers in the past. Highlight your ability to handle transactions and resolve issues with a smile.
✨Demonstrate Teamwork
This position requires working closely with a team. Be ready to discuss your experiences collaborating with others, how you celebrate successes together, and how you contribute to a positive team environment.
✨Highlight Your Operational Expertise
Mention any relevant experience you have in retail operations, especially regarding stock processes and systems. If you have a forklift truck license, make sure to bring it up as it’s considered an asset for this role.
✨Emphasise Your Adaptability
The job may require you to work in various areas of the store. Share examples of how you've thrived in fast-paced environments and your eagerness to learn new skills, showing that you're flexible and ready to take on different tasks.
